About the Position

JOEY Polo Park is seeking a friendly, energetic, and service-oriented Food & Beverage Server to provide an excellent dining experience for guests. The Food & Beverage Server will take food and beverage orders, deliver meals and drinks, provide knowledgeable menu assistance, process payments, maintain clean service areas, and work closely with the kitchen and front-of-house team to ensure smooth and effective service.

Key Responsibilities

- Greet guests warmly and provide professional, attentive service.

- Present menus and explain food and beverage options, specials, and recommendations.

- Take accurate food and beverage orders using the restaurant POS system.

- Confirm special requests, allergies, and dietary requirements with guests.

- Communicate orders and special instructions clearly to the kitchen and bar teams.

- Serve food and beverages promptly and professionally.

- Monitor tables throughout the dining experience and respond to guest needs.

- Check orders for accuracy, presentation, and completeness before serving.

- Clear, clean, and reset tables efficiently between guests.

- Answer questions about menu ingredients and preparation methods.

- Handle customer concerns professionally and involve management when necessary.

- Process cash, debit, and credit payments accurately.

- Maintain clean and well-stocked service stations.

- Restock napkins, cutlery, condiments, menus, and other service supplies.

- Follow food safety, sanitation, and workplace safety procedures.

- Work closely with hosts, kitchen staff,



bartenders, and other servers during busy periods.

- Assist with opening, closing, and general restaurant cleaning duties.

- Maintain a welcoming, skilled, and energetic atmosphere for guests.

Qualifications

- Previous restaurant serving, hospitality, or customer-service experience is an asset.

- Excellent communication and interpersonal skills.

- Strong knowledge of customer-service and hospitality practices.

- Ability to multitask and stay organized in a fast-paced environment.

- Comfortable using POS systems and handling payments.

- Strong attention to detail and order accuracy.

- Knowledge of food safety, hygiene, and sanitation standards.

- Professional, reliable, punctual, and team-oriented.

- Ability to remain positive and composed during busy service periods.

- Flexible availability, including evenings, weekends, and holidays.

Compensation & Benefits

- Competitive hourly compensation with applicable gratuities.

- Employee meal or dining benefits where applicable.

- On-the-job training and hospitality development opportunities.

- Flexible scheduling based on restaurant operations.

- Opportunities to develop food, beverage, and customer-service skills.

- Supportive and collaborative team environment.

- Opportunities for career growth within restaurant operations.

Pay: $16.00-$26.74 per hour

Perks

- Company car

- Discounted or free food

- Employee assistance program

- Employee stock purchase plan

- On-site childcare

Work Location: In person

📌 Food & Beverage Server (Winnipeg)
🏢 JOEY Restaurants
📍 Winnipeg