Tim Hortons in Brooks, Alberta is looking for an experienced Food Service Supervisor to join the team at their Brooks 4004 location . With two vacancies available and a permanent, full-time schedule , this is a solid opportunity to step into a leadership role at one of Canada's most recognizable quick-service restaurant brands.

As a food service supervisor , you'll be hands-on in the day-to-day operations — guiding staff, maintaining quality standards, and making sure every guest interaction runs smoothly.

About the Role: Food Service Supervisor

In this position, you'll be responsible for keeping the kitchen and front-of-house operations running efficiently. That means supervising and coordinating staff , ensuring food is prepared and portioned correctly, and stepping in when customers have concerns. You'll also play a key part in training new team members on job duties, sanitation protocols, and safety procedures — helping build a team that performs consistently and safely.

Beyond people management, there's an operational side to this role that requires attention to detail. You'll be estimating ingredient and supply requirements , maintaining records of stock, repairs, sales, and wastage, and establishing work schedules to keep shifts covered and balanced. Quality control is central to everything — you'll be expected to ensure that both food and service meet the standards guests expect at Tim Hortons.

Benefits and Salary

This position offers a wage of $19.50 to $20.50 per hour (to be negotiated), at 30 hours per week .



The benefits package includes a dental plan , disability benefits , and a health care plan . Tim Hortons (Brooks 4004) also participates in a range of government and community programs supporting persons with disabilities, newcomers and refugees, youth, Veterans, Indigenous people, mature workers, and visible minorities.

Job Details

Job Type: Permanent, Full-Time

Company: Tim Hortons (Brooks 4004)

Location: 100 708 - 4 Street SW, Brooks, AB T1R 0W3

Requisition ID: 50349427

Date Posted: September 23, 2026

Schedule: Morning, Day, Evening, Weekend

Pay: $19.50 - $20.50/hour (to be negotiated) | 30 hours per week

Responsibilities

As a food service supervisor at Tim Hortons Brooks 4004, your day-to-day will involve both leading people and managing operations. From coordinating staff activities to tracking inventory and enforcing quality standards, these responsibilities keep the location running at its best.

- Supervise and coordinate the activities of staff who prepare and portion food during each shift
- Train staff in job duties, sanitation requirements, and safety procedures to maintain a safe and compliant work workplace




- Estimate ingredients and supplies required for meal preparation to avoid shortages or waste
- Ensure quality control standards are met for both food preparation and customer service delivery
- Address customer complaints or concerns professionally and in a timely manner
- Maintain records of stock levels, repairs, sales, and wastage to support accurate operational tracking
- Establish work schedules to ensure adequate staffing coverage across all shifts

Requirements / Skills

The ideal candidate for this food service supervisor role brings some hands-on experience in a food service or quick-service restaurant setting, along with the confidence to lead a team under pressure. Tim Hortons values individuals who communicate clearly, take initiative, and hold themselves and others to a high standard of service and safety.

- Experience: 1 year to less than 2 years in a related food service environment
- Education: No degree, certificate or diploma required
- Language: English is required for this position
- Work arrangement: This is an on-site role - all work must be completed at the physical location in Brooks, AB
- Availability: Must be available to work mornings, days, evenings, and weekends as scheduled
- Authorization to work in Canada is required — applicants must be Canadian citizens, permanent residents, or temporary residents with a valid work permit

1 year to less than 2 years of experience in food service; English language proficiency required.

📌 Food Service Supervisor (Brooks)
🏢 Tim Hortons
📍 Brooks