Crown Lift Trucks is the premier material handling dealer in Canada. We are a leader in the industry and are considered a one-stop shop for all material handling needs.

Crown Lift Trucks

Canada operates eight full-service branches in both Ontario and Quebec offering complete service solutions including maintenance programs, parts supply, and training.

Comprehensive benefits such as: medical insurance, dental, vision, long term/short term disability, life insurance, and more Pension plan with employer matching Responsible for managing the shop, including the workflow of new, used, demo, rental, and customer orders. Oversees scheduling, daily operations of the shop, and the performance of Shop Service Technicians. Also responsible for coordinating shipping and receiving.

Manage the Shop: Direct and manage the shop, including Lead Shop Technicians, Shop Technicians, and Shipping Coordinators, and plan shop workflow. Control costs associated with shop activities. Oversee the inspection, diagnosis, troubleshooting, and repair of lift trucks and other equipment.

Assist with inventory counts of equipment stored in the building. Maintain 5S organization standards throughout the shop. Responsible for training, coaching, engaging, and developing direct reports. Perform employee performance reviews.

Work with human resources department and management on disciplinary actions including terminations.

Customer Relations: Maintain contact with customers regarding equipment brought into the shop. Monitor product order and inventory status to ensure timely and accurate delivery and invoicing. May be required to review and prepare customer service repair quotes and obtain customer approval.



Handle customer and service complaints and issues related to shop repair work. Maintain good customer relations.

Collaboration and Communication: Communicate with management and other personnel on shop work status. Collaborate with Rental Coordinators regarding maintenance and condition of rental fleet.

Administer

Company goals and policies through monthly service/safety meetings. Maintain paperwork flow, records, and reports as needed for efficient operation of the shop. Coordinate and follow factory service requests, tests, and field modifications.

Assist accounts receivable staff with past due accounts. Train and oversee proper safety practices within the shop. Prior experience in running and managing operations. Technical and repair knowledge. Computer skills and working knowledge of Excel and Word programs.

Excellent communication, interpersonal, motivational, and training skills. Demonstrated customer relations ability. Demonstrated problem solving and decision-making skills, with excellent organizational and planning skills.

Must be able to safely operate lift trucks and vehicles/service vans.

At Crown Lift

Trucks, we believe in fairness and transparency. We welcome applicants with diverse backgrounds and do not require Canadian work experience for this role. This job posting is for an existing vacancy (not for a future candidate pool).

Please note that we currently require all new hires to complete a criminal reference check to be eligible for employment. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Crown Lift Trucks will provide accommodations throughout the recruitment and selection process to applicants with disabilities.

📌 Forklift Shop Supervisor (Brantford)
🏢 Crown Equipment
📍 Brantford