Relay is a digital banking platform that gives self-made business owners the tools and know-how to be great with money—bringing clarity, confidence, and control to every dollar earned, so they can turn hard work into lasting success. We do this by replacing financial guesswork with real visibility, transforming cash flow from a constant source of stress into a clear signal owners can use to run stronger, more resilient businesses. Our mission is to increase the success rate of small businesses.

Traditional banking has been a growth limiter rather than a growth enabler for business owners, and we're changing that. Relay is the all-in-one, collaborative money management platform. We're building for employer SMBs and their finance function, and we're focused on delivering a human-centric customer experience.

Relay processes millions of dollars in deposits, wires, checks, and card transactions every business day, and 321,000+ small business owners trust us with their money.

The Transaction

Monitoring team is why that trust is warranted. We're looking for someone with real transaction monitoring experience who is curious, decisive, and excited to build with AI, not just work a queue. Review and investigate suspicious activity across every payment channel: deposits, checks, wires, and card transactions Make hold/release decisions on flagged transactions, and own them — verify the signals, check the story, make the call.

Review customer documentation and verify business activity to support hold and release decisions. Detect patterns that don't belong: velocity abuse, accounts moving money in ways that don’t match their profile, business email compromise,



altered items Document your investigations clearly and completely — your case notes are read by compliance, our bank partner, and potentially examiners Suggest improvements to fraud rules and controls: flag rules that are generating false positives, spot gaps that let bad activity through, and bring recommendations to Risk Strategy so your findings shape how we detect fraud Collaborate with Compliance, Customer Experience, and Product to resolve cases quickly without compromising on risk Use AI tools daily to investigate faster, pull data, and improve how the team works You have 2+ years of transaction monitoring experience at a bank, fintech, or payments company. You're actively using AI tools in how you work today and you're excited to push what's possible with them.

You document findings well and can present them to teammates, compliance, and non-risk partners like CX and Sales. You're comfortable wearing multiple hats, handling ambiguity, and adapting as fraud patterns shift.

Bonus Points: SQL proficiency — you can pull your own data without waiting on analytics Working knowledge of compliance: BSA/AML, KYC/CIP, and how regulations shape monitoring decisions CAMS, CFE, or equivalent certification Experience at a company operating under a bank partnership Stage 1:



A 30-minute Google Meet video call with a member of the Talent team Stage 2: A 45-minute Google Meet video call with the Hiring Managers Stage 3: Stage 4: A 45-minute Google Meet video call with a member of our leadership team The annual salary range for this role is $72,900 CAD to $89,100 CAD. For candidates who demonstrate full readiness for the defined scope of the role, the typical starting salary is $81,000 CAD. For more information on our compensation philosophy and perks and perks, visit our Candidate Hub.

If you’re someone who takes initiative, is comfortable taking risks, and seeks input when needed, you’ll find the freedom here empowering. You’re comfortable building from scratch, iterating as you go, and collaborating to shape the best path forward. Relay exists to help them thrive -- and that mission has to resonate with you.

We welcome diverse backgrounds and people who think critically, challenge the status quo, and want to help small businesses thrive. If you require accommodations at any stage of the hiring process, please reach out to your Talent Partner.

Disclaimer: For compliance reasons, all offers of employment at Relay are conditional upon a successful background check and employment verification through Certn. Relay’s recruitment team only contacts candidates and corresponds from official corporate email addresses ending in @relayfi.We will never ask for sensitive personal data (such as bank account details, credit card numbers, or social security/insurance numbers) during the initial application or interview stages. #

📌 Fraud & Risk Specialist (Toronto)
🏢 Relayfi
📍 Toronto