Administrative Assistant, Front Desk Temporary, Full time (union position) Schedule: Monday - Friday 8.30 AM - 4.00 PM Date Posted: The Administrative Assistant, Front Desk provides a welcoming space and assistance to DIVERSEcity clients. This position provides a variety of administrative and clerical assistance in an office setting. Answers calls on a busy switchboard and redirects appropriately

- Responds to client inquiries via email and other online platforms
- Maintains in-depth knowledge of DIVERSEcity programs to provide general information to the public as necessary
- Oversees volunteers and practicum students who are assigned to the front desk
- Ensures facility is welcoming, brochure racks and forms are well stocked, bulletin boards are current and a professional and protected atmosphere is maintained
- Opens and closes facility
- Performs clerical functions such as photocopying, scanning and faxing
- Performs administrative functions such as monitoring and purchasing supplies, data entry, updating documents, mail services, and archiving. Supports the planning and execution of departmental events and training sessions by scheduling meetings, creating presentation materials, tracking attendance, and supporting team members to create content. Purchase and inventory of office supplies
- Completion of grade 12 and completion of up to one (1) year of business of office administration training
- Minimum 3-years' experience in an office setting or a combination of education,



training, and experience
- Exceptional written and oral English language communication skills
- Computer and internet skills, including Microsoft Office, iCare and other databases
- Minimum 50 WPM, typing speed
- Second language an asset
- A Criminal Record Check is a requirement of employment. DIVERSEcity has implemented new safety procedures for in-office and in-person work, to view our safety plan, please visit Successful candidates will be provided with the training and equipment to safely carry out their duties, ensuring the best protection for our staff and clients. DIVERSEcity is committed to employment equity and encourages applications from people of all gender identities and expressions, persons with disabilities, Indigenous peoples and visible minorities. Persons with disabilities who anticipate needing accommodations for any part of the application and hiring process may contact our HR department at [email protected]. Any personal information provided will be maintained in confidence. DIVERSEcity Community Resources Society is a registered charity devoted to helping newcomers. For 45+ years we have focused on providing specialized services newcomers to find employment, learn English, find housing, deal with family challenges, work through mental health issues and access medical care. DIVERSEcity is a client-centred organization committed to quality and accountability.

📌 Front Desk/Billing/Administrative position (Vancouver)
🏢 Kaizen Lab
📍 Vancouver