Join our hotel group as a Front Desk Guest Services Manager, focusing on excellent hospitality and proactive revenue management. You'll ensure a motivated and knowledgeable team. In this pivotal role, you will supervise all aspects of guest services and revenue management, maintaining high standards of hospitality.

You need to be a team-oriented leader who is passionate about team development and guest experience. This position requires you to effectively manage team workflows and resolve guest issues, ensuring satisfaction and loyalty. Key Responsibilities:

- Greet guests with professionalism and warmth
- Oversee shift processes and team adherence to SOPs
- Handle guest requests and follow up on satisfaction
- Prepare and manage revenue forecasts and reports
- Train and develop staff while promoting a positive culture

Requirements:

- Experience in hotel front office management
- Strong coaching and leadership abilities
- Excellent verbal and written communication skills
- Familiarity with hotel management systems
- Skills in multitasking with calmness under pressure

Drive guest satisfaction and service excellence as our Guest Services Manager.

📌 Front Desk Guest Services Leadership Role (Prince George)
🏢 Days Hospitality
📍 Prince George