Front Desk & Social Media Coordinator

Prima Academy – Markham, ON

Full-Time / Part time

Prima Academy is an established music school in Markham. We are looking for a friendly, responsible and creative Front Desk & Social Media Coordinator to join our team.

This is a hybrid position combining customer service, school administration, social media and content creation. We are looking for someone who communicates well with parents and students while also being creative and comfortable creating social media content.

Responsibilities

- Welcome students and parents and provide friendly front desk support
- Answer phone calls, WeChat messages and customer inquiries
- Assist parents with class information, registrations and trial lessons
- Arrange class schedules and maintain student/course records
- Follow up with prospective students and existing families
- Create and publish content for Xiaohongshu (RED) and other social media platforms
- Take photos and short videos of classes, concerts and school events
- Edit photos, graphics and short-form videos for social media
- Write engaging Chinese social media captions and promotional content
- Assist with school promotions, events and marketing campaigns

Requirements
- Fluent in Mandarin and English
- Strong understanding of Xiaohongshu (RED) and Chinese social media
- Comfortable creating Chinese-language social media content
- Experience with photo and video editing software
- Familiarity with Canva, CapCut/Jianying, Photoshop or similar software is an asset
- Good communication and customer service skills
- Patient and comfortable working with children and parents
- Organized,



responsible and able to manage schedules and administrative tasks
- Creative, with a good sense of visual presentation and social media trends
- Valid work authorization in Canada
- Reliable transportation to our Markham location

A background in art, graphic design, visual media, marketing or a related field is an asset.

Recent graduates and entry-level candidates with strong social media and content creation skills are welcome to apply.

Schedule

- Full-time or Part-time
- Weekdays
- Some evenings and weekends may be required
- Flexible schedule depending on school needs

Education

Bachelor's degree or college diploma preferred, particularly in Marketing, Communications, Art, Design, Media or a related field.

Experience

Previous experience in any of the following is an asset:

- Social media / content creation
- Xiaohongshu (RED)
- Marketing
- Customer service
- Administrative work
- Photo/video editing

Location

Prima Academy

50 McIntosh Dr, Unit 115

Markham, ON L3R 9T3

Work Location: In person To Apply

Please submit your resume through Indeed.

To help us get to know you, please also tell us:

- How familiar are you with Xiaohongshu (RED)?
- Which photo/video editing programs do you use?
- Which social media platforms do you use regularly?
- If available, please include a sample of a social media post, graphic, photo or short video you have created.

We are looking for someone who can become a long-term member of our team and grow with Prima Academy.

职位类型：全职, 兼职

薪资： 每小时$18.00起

Work Location: 现场办公

📌 Front Desk & Social Media Coordinator (Markham)
🏢 Prima Academy
📍 Markham