For over 96 years, Fairmont Royal York has stood as a beacon of luxury and excellence in the heart of Toronto. Opened in 1929, this historic hotel was once the tallest building in the British Commonwealth, and today, Fairmont Royal York continues to be a symbol of timeless elegance and modern sophistication. Where tradition meets innovation, and every day offers a chance to make history, a million stories have been told.

Why work for Fairmont? Join a storied tradition at Fairmont Royal York, where nearly a century of luxurious hospitality and exceptional service have made us a Toronto landmark. Be part of a dedicated team committed to delivering unparalleled guest experiences and maintaining the highest standards of service.

Benefit from comprehensive training programs, mentorship, and a supportive work environment that empowers you to reach your full potential. As the world and Toronto move toward a more sustainable future, our landmark hotel is in a stunning transformation for the zero-carbon century ahead.

The Front Office

Supervisor will primarily provide a support role while assisting with frontline operations.

The Front Office

Supervisor will be responsible for both administrativeand guest related issues. These experiences will refine and develop the skills necessaryfor agents to assume a Front Office management role. Provide effective,



fast service in a friendly manner Check-in / out hotel guests Deal effectively with any guest comments and or / complaints Assist with the sell strategy on sold out nights/ Manage and balance daily roominventory Assist with daily VIP’s and group arrivals Ensure site rooms are on OOO status and communicate by email to the #RYH D-list Assist with emergency procedures Other responsibilities connected with Front Office may be required Observe, predict and respond to Front Office operation and Hotel activity Proven leadership, development and delegating skills in similar position a robust asset Highest Guests Service skills, talent and knowledge with the vision and ability to leademployees to excellence Post-Secondary School Education with Diploma in Hotel Management an asset Second or third language an asset Constant standing and walking throughout shift Free Meals: Healthy meals on us every shift.

Travel Discounts: Sweet deals at Accor hotels worldwide. We use artificial intelligence to help screen and assess applications for this position.These toolsassistour hiring team but do not replace human judgment. If you would like more information about how your data is processed, please contact us. Another stunning chapter for the iconic Fairmont Royal York has begun, and we invite you to be a part of it. Join us and help shape the future of one of Toronto’s most treasured landmarks.

Visa Requirements: The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our Commitment to Diversity & Inclusion: At Fairmont Royal York, we believe that the strength of our team lies in its diversity.

📌 Front Office Supervisor (Full-Time) (Toronto)
🏢 AccorHotel
📍 Toronto