What you’ll need to succeed as a Customer Service Representative at XPO

~2 years of customer service experience ~ Strong computer, typing and 10-key skills ~ Experience with Microsoft Office ~ Available to work a variety of shifts, including days, evenings, nights and weekends About the Customer Service Representative job Extended health benefits (medical, dental and vision) Pension plan Life insurance Disability coverage Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing Process over, short and damaged freight and related documentation for customer resolution Customer Service Representatives are required to ~ Walk and/or stand for extended periods on a loading dock that is not climate-controlled and may be slippery XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. Qualified applicants will receive consideration for employment without regard to race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex,



sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status, disability or other protected status. Proof of eligibility will be required in the form of a Canadian birth certificate, Canadian passport, Canadian citizenship certificate, Canadian certificate of permanent residence, Canadian open work permit or receipt from Immigration Canada of an application for a post-graduate work permit.

We are committed to supporting applicants and employees with disabilities by providing reasonable accommodations throughout the hiring process and during employment. If you require a reasonable accommodation at any stage of the application, interview or hiring process—or at any time after joining the Company—please contact us at [email protected]. To help us respond promptly, please include the following information in your email: A explicit description of the disability accommodation that you are seeking All accommodation requests will be handled in accordance with applicable law and our policies. #

📌 Full Time - Client Services Rep (Dorval)
🏢 XPO
📍 Dorval