03 Oct
|
VitalAire Canada
|
Mississauga
03 Oct
VitalAire Canada
Mississauga
Logistics SchedulerApply: Mississauga, ON - Creditview Rd (VA HO) - Support functions: Full time: Posted Today: R10100496R10100496 Logistics Scheduler (Open)Location:Mississauga, ON - Creditview Rd (VA HO) - Support functionsAt Air Liquide Home Healthcare Canada, we believe in patient-centered care and innovation. We’re on a mission to help transform healthcare for the better.
Air Liquide Home Healthcare
Canada is a leading provider of sleep apnea tests, treatments, and home oxygen services. We partner closely with the healthcare community to deliver an exceptional patient experience that supports health, wellness, and cooperative medicine.Ready to be part of this global family of companies making a difference in the quality of life for patients around the world?## The Scheduler is responsible for executing a variety of administrative scheduling duties to support the clinical consultants and client service technicians by optimizing their interventions in accordance with key performance indicators. The Scheduler will liaise with a variety of stakeholders and work with software applications to plan, coordinate and schedule interventions by clinical consultants, and client service technicians.
Optimize clinical consultants and client service technicians interventions using scheduling technology* Monitor and achieve KPI targets for efficiency* Update and manage scheduling databases with accuracy* Schedule and optimize the sequence of interventions to ensure efficiency and effectiveness are maintained, along with troubleshooting within geographical zones/routes.
Communicate actively with clients, clinical consultants and client service technicians regarding intervention details Ensure interventions are completed and updated in the EMR system in a timely manner* Solve complex scheduling tasks in EMR, fill gaps for the next day dispatching orders and review interventions to minimize issues.
Escalate technical/clinical challenges to Manager Identifies improvement opportunities to the Manager.
Receive emergency and non-emergency calls and record significant information and action them into the EMR system.
Monitor the route and status of service territory to coordinate and prioritize their schedule.
Enter data into the EMR system and maintain logs and records of calls, activities and other information.## \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_## ## College completed or combination of education and experience 2 - 3 years of experience in a dispatcher/scheduler role* EMR, distribution, logistic or optimization tools is an asset* Bilingual is an asset* Excellent computer literacy with Gmail and Google Applications*Additional InformationAccommodations are available on request for candidates taking part in all aspects of the selection process.
Disclaimer: Please note that the job titles listed on this job posting may differ from those used in our internal job descriptions/position titles.
📌 Full Time Logistics Scheduler (Mississauga)
🏢 VitalAire Canada
📍 Mississauga