CARE AND BE CARED FOR - THIS IS YOUR HOME Are you highly organized, detail-oriented and able to work accurately in a busy workplace with frequent interruptions? As a Patient Care Assistant , you will provide support for the assigned team in their daily activities to ensure that patients receive prompt, effective customer service. By applying your health care administrative support experience – you will have the opportunity to play a key role in providing connected, accessible, patient-centred care – and be supported by our collaborative team that includes over 9,000 regulated health care and other professionals.

As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance.

Projected start date: November (exact date yet to be determined) with 6 weeks' mandatory full-time orientation. Provide administrative support services to Care Coordinators Enter, update and maintain a high volume of patient data in the electronic database Answer a high volume of telephone inquiries from patients, families and service providers, and refer callers as appropriate 2 or more years’ related office experience ~ Accurate keyboarding/data-entry skills ~ Proficient with database software, MS Word, Excel, and other applications in a Windows environment ~ Excellent organizational skills and ability to work independently with minimal supervision ~ Advanced multi-tasking skills, with the ability to meet performance and service goals ~ Flexibility to work a schedule that includes days, evenings and weekends to meet organizational needs ~ We have a mandatory COVID-19 vaccination policy. As a condition of employment,



all employees are required to submit proof of COVID-19 vaccination status prior to start date.

A college diploma in the health or social services field, or business/office administration Familiarity with medical terminology, and office administrative procedures/concepts Knowledge of services provided by Ontario Health atHome Ability to speak French or another second language Wage: OPSEU - C: $29.39 - $31.49 per hour For the purposes of assigning Relief Employees, a “Shift” commences on or after 8:30 a.m. A “week” means a Sunday-to-Saturday period. Once their minimum availability has been provided, Relief Employees may specify their availability on additional days as “days” or “evenings”.

Extra or relief hours will first be offered to Relief A Employees within the branch to their full availability before being offered to Relief B or C employees, up to 35 hours per Sunday-to-Saturday week. Relief staff must be available to work 5 out of 7 shifts (8:30am – 9:00pm), including one Monday or Friday per week. Inclusive of the above, weekend availability will be assigned on a four week rotation (1 weekend every four weeks).

Relief employees may switch their assigned weekend availability with other relief staff by providing a minimum of 14 days’ written notice to the scheduling team.



Relief staff may provide up to 4 weeks of unavailability per year (limited to 2 weeks during “peak periods” as defined below). Relief staff must be available for at least six (6) paid holidays in each fiscal pay year including Christmas Day or New Years’ Day.

Relief staff must be available to be available to be contacted by text message until 9:00 a.m. For the purposes of confirming their availability, the Employer will provide Relief staff with Availability Templates which each Relief staff must complete and submit to the relevant by the 1st day of the month for the following month.

Summer: the last week of June to the end of the first week of September Winter: the period from December 15 through to January 5 Membership in a world class defined benefit pension plan We are Ontario Health atHome , ready to serve every person in Ontario. We partner with patients and caregivers, family physicians, hospitals, long term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centered care. If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.

Equity, Inclusion, Diversity and Anti-Racism Commitment Ontario Health atHome is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. Accommodations for persons with disabilities required during the recruitment process are available upon request.

📌 Full Time Patient Care Assistant (Ontario)
🏢 UNAVAILABLE
📍 Ontario