Lead the sales team at Michaels in Saint John, NB, as a Full-Time Sales Manager. Drive sales, enhance customer experiences, and model best practices in a dynamic retail environment. Michaels is seeking a motivated Sales Manager to spearhead selling initiatives in-store. With over 3 years of retail leadership experience, you will oversee effective customer engagement and skilled sales execution.

Your role includes coaching staff in Customer Experience best practices while ensuring compliance with operational standards. Key Responsibilities:

- Lead front-end and service operations for optimal sales
- Coach team on customer-focused behaviors and selling techniques
- Provide Manager-on-Duty coverage during shifts




- Oversee Birthday Party and Balloons business operations
- Promote the Loyalty Rewards Program to enhance customer retention

Requirements:

- Minimum 3 years of retail leadership experience
- Understand operational compliance and loss prevention practices
- Ability to work flexible schedule including nights and weekends
- Capability to lift and manage merchandise up to 50 pounds
- Experience with POS systems and customer service excellence

Elevate customer satisfaction and drive sales as a Sales Manager at Michaels in Saint John.

📌 Full-Time Sales Manager at Michaels (Saint John)
🏢 The Michael's Companies
📍 Saint John