The Warehouse Operations Supervisor is responsible for the efficient day-to-day operation of the warehouse with particular emphasis on supervising warehouse personnel and achieving daily production goals.

Available Shift: Monday through Friday, 7:00am - 3:30pm Develops and implements shipping and receiving work schedules and assignments to assure effective and efficient operations to meet goals Provides direct supervision to warehouse personnel matching skill and background of personnel to work required. Reviews the daily work objective and determines productivity requirements to produce during the shift to meet the overall building objectives Drafts and submits daily end of shift report Conducts the daily pre-shift meetings covering previous shifts productivity, operational problems, forecasting workload and any other pertinent company information Assists in developing a program to train and motivate personnel for increased effectiveness Assists in developing a program for all new personnel and ensures the onboarding program is followed Manages and maintains good human resources practices with direct reports, and adherence to established corporate and department policies and procedures Works with Management and Human Resources to resolve employee relation issues, discipline actions, problem resolution and terminations Provides regular coaching and constructive feedback on performance, prepares and delivers hourly performance reviews Exhibits a commitment to self-development by staying current on information, tools, and systems Travels to other warehouses and participates in department or company meetings, as necessary Ensures the secure,



clean and efficient operation of the warehouse to meet service standards Bachelor’s degree in Supply Chain, Business or related field, or at least 1-5 years of supervisory experience High School Diploma required Experience with Warehouse Management Systems (Manhattan preferred) Experience with seasonal work forces is a plus, but not required.

Experience with or desire to learn performance metrics, process improvement, and Lean/Six Sigma tools. Working knowledge of Microsoft Office applications Working knowledge of warehouse / mechanical equipment Working knowledge of OSHA, DOT, HAZMAT, FDA regulations and the willingness to become certified in one or more of these areas as necessary Excellent talent management and team building skills Excellent customer service skills specifically with external clients Bilingual English/Spanish preferred, may be required in some locations Ability and availability to work irregular or extended hours including nights, weekends and holidays as needed by the customer. Walking in the distribution center and around area with great frequency; facilities are over a quarter mile in length.

Should be able to work in environments with variable noise levels, lighting conditions and temperature variation and be able to access all areas of the building without limitations. This position is also eligible for an annual discretionary bonus, targeted at 5%.

Canada Equal

Opportunity/Disability Statement NFI is an equal opportunity employer and is committed to a diverse and inclusive workforce. Accommodations are available upon request for candidates with disabilities taking part in all aspects of the selection process.

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