For over 96 years, Fairmont Royal York has stood as a beacon of luxury and excellence in the heart of Toronto. Opened in 1929, this historic hotel was once the tallest building in the British Commonwealth, and today, Fairmont Royal York continues to be a symbol of timeless elegance and contemporary sophistication. Where tradition meets innovation, and every day offers a chance to make history, a million stories have been told.

We’re searching for a Restaurant General Manager who can take an already beloved dining destination and raise it to the next level. This is more than just running a restaurant; it’s about shaping an experience, building a culture, and leading a team that delivers hospitality at the highest level. You’ll inspire, coach, and hold your team accountable to ensure every service reflects excellence, consistency, and care.

To instill and drive a culture of service and hospitality and achieve customer satisfaction survey scores as set. Ensure that regular effective training is taking place and that team members are being coached and held accountable for their duties. To put in place a relevant upselling program ensuring average checks are monitored and opportunities to increase these are capitalized on.

Responsible for the day to day operations of the restaurant and ensures a high level of guest satisfaction To actively participate in deciding on menu items and pricing, ensuring accurate data and feedback is taken into consideration when making decisions Overall financial responsibility for the restaurant including scheduling,



inventory control and effective use of the POS and all available tools. Liaise with the Marketing team to ensure the restaurant is active on social media and that all online feedback and comments are answered and acknowledged and that the restaurant is active and represented within the food and restaurant community of the city and province. OS&E; inventory control, effectively using the stewarding resources to make sure the restaurant is always fully stocked with all necessary items for service.

An experienced Restaurant GM with a proven track record of leadership and operational success. Passionate about hospitality, guest experience, and the details that make people come back. Deeply connected to (or curious about) Toronto’s dining scene and food & beverage trends.

Financially savvy, results-driven, and confident making data-informed decisions.

Free Meals: Healthy meals on us every shift.

Travel Discounts: Sweet deals at Accor hotels worldwide. This posting is for an existing vacancy. We use artificial intelligence to help screen and assess applications for this position. These tools assist our hiring team but do not replace human judgment. If you would like more information about how your data is processed, please contact us.

Visa Requirements The hotel is unable to assist candidates in obtaining Canadian work authorization. Our Commitment to Diversity & Inclusion At Fairmont Royal York, we believe that the strength of our team lies in its diversity.

📌 General Manager Hospitality Services (Ontario)
🏢 Fairmont Hotels u0026 Resorts
📍 Ontario