At MEC, our purpose is to equip people for a lifetime of great outdoor experiences and adventure. Our home is on the trail—and everything we do is grounded in a deep belief in the power of the outdoors to build confidence, connection, and community. What sets MEC apart is our deep expertise, thoughtful product curation, and robust community connection, all focused on serving our members.

Our teams bring lived outdoor experience and product knowledge to every interaction, helping members find the right gear and guidance for where they’re going next. We curate products with intention—prioritizing quality, performance, andsustainability—so members can trust what they buy and how it’s made. And we show up in our communities through local partnerships, events, and shared outdoor experiences that extend far beyond our store walls.

Our leaders play a hands-on role in bringing these values and differentiators to life—building strong teams, leading with care and clarity, and ensuring every decision supports meaningful experiences for our members, our staff, and the places we love to explore. Our Vancouver store is MEC's flagship - the heart of our brand and one of the most iconic outdoor retail destinations in the country. This is where MEC's purpose comes to life at its fullest scale, in a city defined by mountains, ocean, and an outdoor-obsessed community.

As General

Manager, you own the performance, culture, and operational excellence of one of MEC's largest and most dynamic stores. You lead through others - setting the bar, building leadership capability, and holding your Senior Staff Team accountable for consistent execution.

Store





Performance & Business Results Own overall store performance, including sales, margin, profitability, labour, and inventory outcomes Analyze P&L; results and operational KPIs to identify trends, risks, and opportunities Set clear performance expectations and hold leaders accountable for key metrics such as Sales vs. Lead, coach, and develop the Senior Staff Team, building leadership capability and succession readiness Ensure fair, consistent execution of performance management, attendance management, and people practices Partner with the People Business Manager and Regional Manager to ensure compliance with employment standards and policies Use observations and performance insights to identify gaps and drive targeted coaching through leaders Operational Excellence & Risk Management Ensure consistent execution of operational, inventory, merchandising, visual, Tech Shop, and back-of-house standards Hold the AGM and Department Managers accountable for operational performance, safety, and compliance Oversee loss prevention, health & safety, and facilities outcomes, ensuring risks are identified and addressed Partner with Support Office teams to ensure systems, product flow, and store operations are effectively supported Own recruitment, onboarding,



and development outcomes for the Senior Staff Team Set expectations and hold leaders accountable for frontline hiring, onboarding, and training quality Ensure workforce planning, scheduling, and coverage practices are fair, compliant, and aligned to business needs Invest in learning and development to build capability, engagement, and long-term performance Community & Brand Leadership Own the store’s community engagement strategy and outcomes Ensure local outreach, partnerships, and member-facing events strengthen community connection and brand trust Represent MEC’s values, brand, and purpose within the local community 5+ years of senior retail leadership experience (e.g., General Manager or equivalent) in a complex, customer-facing environment ~ Proven ability to lead leaders, build strong leadership teams, and drive engagement and performance ~ Strong coaching, communication, and stakeholder-management skills ~ Passion for the outdoor lifestyle and alignment with MEC’s purpose and values ~ Flexibility to work a retail leadership schedule, including evenings, weekends, and holidays Our Commitment to Inclusion MEC is an equal opportunity employer committed to building an inclusive, respectful, and barrier-free workplace. We value diversity and believe our teams are stronger when everyone feels safe, supported, and able to be themselves at work.

We offer a competitive salary of $106,000 to $132,600, reflecting your experience and expertise, along with a comprehensive benefits package designed to support your life both on and off the trail. #

📌 General Manager, Planning (Vancouver)
🏢 Mountain Equipment
📍 Vancouver