Elevate your career with Gowling WLG as a Hybrid CRM Coordinator, where you'll oversee data management and provide crucial support to users. Focus on enhancing the Firm’s CRM system efficiency and accuracy. As a key player in the administration of our CRM, you will handle daily updates, monitor data quality, and assist users in leveraging the system effectively.

Your role is integral to maintaining trusted records and supporting teams in delivering exceptional client services. You will actively contribute to training and continuous improvement initiatives within the Firm. Key Responsibilities:

- Keep CRM data accurate through regular updates and checks
- Manage user inquiries and deliver clear support communications




- Prepare accurate reports and insights for stakeholders
- Collaborate on testing CRM updates and launch recent features
- Create resources to improve team understanding of CRM

Requirements:

- Relevant post-secondary education or equivalent training
- Minimum 2–3 years CRM experience in a relevant role
- Proficient in Microsoft 365 and CRM data tools
- Strong analytical skills and ability to improve data usability
- Excellent skills in training and documentation creation

Drive impactful CRM initiatives and enhance user experiences at Gowling WLG.

📌 Gowling WLG Hybrid CRM Coordinator (Montreal)
🏢 Gowling WLG
📍 Montreal