Hi,

I hope you are doing well.

We have an urgent opening for the position below. If you are interested, please share your updated resume along with your rate expectations

Role: GRC Document Management Specialist

Location: Remote (Canada)

Role Overview

HCLTech is seeking an EDMS & GRC Document Management Specialist to support a client's Operational Technology (OT) Cybersecurity program. The client is deploying a GxP-validated EDMS web portal as the official repository for sensitive OT cyber governance documentation, migrating from Box. The specialist will serve as the day-to-day operational owner of the portal — managing the validation phase, go-live preparation, and ongoing platform ownership — while also helping the team design a sustained service model for threat detection as a service, transitioning from a project-based approach to a repeatable service model for new site onboarding.

This is a governance and operations role. It is not a software development position. The focus is platform administration, workflow management, access governance, and service process design.

Key Responsibilities

Validation Phase

- Submit and manage User Requirements for both the OT EDMS portal and EDMS viewer
- Coordinate with the EDMS technical team to gather any required metrics or inputs
- Lead sign-off of requirements and coordinate UAT testing across all user roles

Go-Live Preparation

- Conduct office hours for end users pre and post go-live
- Develop role-based training materials; create job aids as needed
- Build and maintain the IAM Security Matrix defining which roles require ISRM approval and which can be automated
- Coordinate with the IAM team on automation scoping and cost

Ongoing Platform Ownership

- Onboard new sites and manage onboarding of new users including author/approver role changes
- Enforce and assure document nomenclature standards across all submitted documents




- Monitor and resolve documents stuck in draft or approval stages; investigate and remediate stalled workflows
- Manage the security model and conduct periodic NAGS (access) reviews
- Maintain training content as the platform and processes evolve
- Field and resolve day-to-day portal questions from end users
- Track periodic document reviews to completion; manage late review handling and produce on-time/late metrics
- Process role approval requests in the IAM system

Migration

- • Work with the EDMS technical team to migrate existing signed documents from Box into the current OT EDMS portal

Service Design

- Partner with the client team to design the sustained operational process for OT threat detection as a service
- Help transition the current project-based model into a scalable, repeatable service model for new site onboarding

Required Qualifications

- 4–7 years of experience in GRC, document management, or quality systems operations
- Hands-on experience with a GxP-validated EDMS or quality management platform (e.g., Veeva, MasterControl, OpenText, ETQ, or similar)
- Understanding of document control workflows, approval routing, periodic review processes, and access governance
- Experience with IAM/access matrix design and role-based access management
- Familiarity with GxP validation activities including User Requirements, UAT, and sign-off processes
- Strong process design and documentation skills
- Ability to work independently under remote management across time zones

Preferred Qualifications

- Familiarity with OT/ICS cybersecurity governance frameworks (NIST, IEC 62443)
- Prior experience with document migrations from Box or SharePoint into a formal EDMS
- Experience designing or transitioning project-based programs into service models
- Background in regulated industries (Life Sciences, Pharma, or similar GxP environments)

Thanks & Regards

Puja Tiwari

Raas Infotek Corporation.

262 Chapman Road, Suite 105A,

Newark, DE-19702

Direct No:(phone hidden) Ext: 138

[email protected]

📌 GRC Document Management Specialist (Canada)
🏢 Raas Infotek
📍 Canada