Shape unforgettable moments for guests as a Guest Experience Team Lead with Pursuit in Jasper, Alberta. This full-time seasonal role blends leadership with hands-on guest service. In this dynamic position, you will support and guide the Guest Experience Team. Focusing on coaching and operational standards, your efforts will ensure each guest has a remarkable visit. Engaging directly with guests and managing daily operations, you’ll also oversee various administrative tasks. Key Responsibilities:

- Lead team training and development initiatives
- Interact directly with guests on the frontline
- Enforce service protocols and operational procedures
- Communicate feedback and performance metrics to leaders
- Handle scheduling and recognition program tasks

Requirements:

- Mature, energetic, and dependable leadership style
- Experience in high-pressure environments is essential
- Previous cash handling experience preferred
- Solid organizational skills with a guest service focus
- Willing to undergo a criminal record check

Become part of the team crafting unique guest experiences at Pursuit in Jasper!

📌 Guest Experience Team Lead Opportunity (Jasper)
🏢 The Fairmont Jasper Park Lodge
📍 Jasper