Start your career in hospitality as a Guest Service Agent at Hilton Garden Inn Toronto Airport. Deliver top-tier service and create memorable experiences for every guest who walks through our doors. This full-time role involves managing guest check-ins and check-outs, along with creating and modifying reservations as per individual preferences.

You'll ensure that every interaction remains friendly and professional while resolving inquiries and issues to maintain a high level of guest satisfaction. Teamwork and an inclusive atmosphere are at the heart of our service philosophy. Key Responsibilities:

- Greet guests warmly to ensure a positive experience
- Expertly manage all aspects of check-in/check-out
- Ensure reservation accuracy, accommodating requests




- Handle guest calls and inquiries with professionalism
- Swiftly resolve guest complaints and provide information

Requirements:

- Proven exceptional customer service skills required
- Solid communication abilities, both written and verbal
- Light Speed PMS experience considered a plus
- Friendly, enthusiastic, and self-motivated personality
- Availability for flexible shifts, including weekends

Join a supportive environment that values your contributions at Hilton Garden Inn Toronto Airport.

📌 Guest Service Agent at Hilton Garden Inn (Mississauga)
🏢 Silver Hotel Group
📍 Mississauga