Aloft Montreal Airport isn’t just a hotel, it’s a connection hub with modern design and anything-but-ordinary energy. We’re all about upbeat vibes, local flavor, and spaces that invite guests to sip, connect, explore. From coffee to cocktails, furry friends to foodie finds, we keep things fresh and social.

Aloft Montreal

Airport isn’t just a hotel, it’s a connection hub with modern design and anything-but-ordinary energy. We’re all about upbeat vibes, local flavor, and spaces that invite guests to sip, connect, explore. From coffee to cocktails, furry friends to foodie finds, we keep things fresh and social.

Aloft Montreal

Airport has an existing vacancy for a Guest Service Agent. The purpose of this position is to provide our hotel guests with a positive first and last impression, as well as provide them with exceptional service. Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!

Education Reimbursement for you (and your children!) Team Building Events Hotel Stay Discounts Reporting to the Front Office Manager or designate, you will: Maintain proper operation of Front Desk telephones, be familiar with daily sell rates; Balance and prepare individual paperwork for closing of shift with hotel standards; Work closely and maintain proper communication with all hotel departments; Handle guest check-ins/check-outs in accordance with hotel credit/cash handling policies in an efficient and friendly manner; Resolve customer complaints; assist customers in all inquiries in connection with hotel services, in-house events,



directions, local attractions, check cashing, gift shop, safety boxes etc.; Perform other duties assigned by the Supervisor or department manager. High school diploma/G.At least 1 year of guest service and/or housekeeping experience; Versatile working hours; Ability to work with little or no supervision while meeting high-performance standards; In addition to the core job requirements, skill sets, and work-related experience, as Guest Service Agent you will illustrate the ability and passion to: Live the corporate culture, personifying it in daily interactions with both guests and team members Live the Aloft spirit, bringing modern design, expressive style, and local know-how into every guest and team interaction Be a connector who’s inclusive, inspiring, and comfortable engaging with everyone from teammates to guests to community partners If you’re ready to step inside a space that’s upbeat and vibrant, and help others do the same, join us! When you step off our hotel's airport shuttle and enter the gleaming doors of Aloft Montreal Airport, get ready for a mix of trendy décor, modern amenities and a convenient location near the Montreal-Trudeau International Airport.

Catch a live hockey game at the Bell Centre,



visit the grounds of Olympic Stadium or take in some culture at the Montreal Museum of Fine Art. Savour our hotel's selection of gourmet grab-and-go items or sip craft cocktails by the bar. After a day exploring the sights near Dorval, return to your room, where mini-refrigerators let you store snacks and drinks to enjoy while watching shows on TVs equipped with plug-and-play capabilities.

Connect to our hotel's complimentary Wi‑Fi to keep in touch with friends and family while in Montreal. When you're ready to get some rest, sink into our hotel's plush beds with crisp linens and stylish comforters.

Silver Hotel

Group (SHG) is a family‑owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.and ranges from internationally branded full and select service hotels to independent and boutique hotels. Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, Recognition. Help us build something exceptional!

The Silver Hotel

Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. Accommodations are available upon request for all applicants with a disability throughout the recruitment process.

The Silver Hotel

Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status or any other characteristics protected by law. #

📌 Guest Service - At Your Service Agent - Full Time (Montreal)
🏢 Silver Hotel Group
📍 Montreal