The Manager, Risk will be responsible for day-to-day oversight of the risk management processes across the organization. Reporting to the Risk Director, the Manager works collaboratively with the enterprise to identify, assess, mitigate, monitor, and report on organizational risks. Support inputs and analysis of risks/incidents to inform the broader risk registry through identification, assessment, monitoring, and reporting of enterprise-level risks.

Monitor risk mitigation plans and track progress. Responsible for operationalizing and maintaining the organization’s risk management program. Develop and maintain risk program tools and resources. Responsible for the administration of risk utilizing the risk system to ensure processes and procedures are followed.

Responsible for reviewing, prioritizing, assigning and escalating incidents and risks in the risk system. Conduct and/or lead investigations of high-risk incidents and complaints, as appropriate. Conduct root cause analyses and identify system-level contributing factors and mitigation strategies, as appropriate.

Responsible for analyzing risk and incident data to identify trends related to complaints, critical incidents, and adverse events. Monitor trends to identify and mitigate safety, and operational risks. Identify opportunities to strengthen risk management processes, systems, and reporting mechanisms.

Education and Risk Culture Promote risk awareness and risk-informed decision-making throughout the organization. Develop and deliver education and training for staff related to risk and incident management principles, assessment, and reporting requirements. Foster culture of transparency, accountability,



continuous improvement with an emphasis on just culture and psychological safety.

Master's degree in Health Administration, Business Administration, Quality and Patient Safety, Risk Management, or a related healthcare field required. Regulated healthcare professional in good standing with the applicable regulatory college preferred. Minimum 4-6 years of progressive experience in healthcare incident management, risk management, patient safety, quality, or a related field.

Experience supporting enterprise risk management programs, frameworks, and organizational risk initiatives within a healthcare environment. Demonstrated experience conducting risk assessments, investigations, incident reviews, and root cause analyses to identify contributing factors and recommend corrective actions. Knowledge of healthcare risk management principles, patient safety practices, quality improvement methodologies, and regulatory requirements.

Strong analytical skills with the ability to interpret data, identify trends, and develop meaningful reports and recommendations.

Experience supporting incident investigations and facilitating follow-up actions to improve organizational learning and risk mitigation. Proficiency with Microsoft Office applications, including Word and Excel, as well as risk management and reporting systems.



Strong attention to detail and commitment to accuracy, confidentiality, and continuous improvement.

Demonstrated ability to build collaborative relationships and work effectively with clinical, operational, and corporate stakeholders. Commitment to continuous learning and professional development within healthcare risk management and patient safety practices. Valid driver's license and the ability to travel is a requirement.

Enjoy comprehensive advantages, pension, flexible pay options, car-loan support, housing solutions and exclusive staff perks. Flexibility & Belonging Thrive with hybrid work, flexible scheduling and a supportive, inclusive culture that puts people first. ~ Purpose & Impact Join a national social enterprise where your voice matters. Every role helps advance health, spark innovation and strengthen communities across Canada.

Access tuition support, training and meaningful career pathways across a growing, future-focused organization. SE Health is a not-for-profit social enterprise advancing health with heart. With 115+ years of impact, we bring hope, happiness and exceptional care to people and communities across Canada.

We lead with empathy, dignity and purpose while building a future where everyone can realize their full health and well-being potential. If you require accommodations due to illness or disability, please contact Talent Acquisition at [email protected] . All applications and interviews are reviewed by our Talent Acquisition team.

The compensation offered is determined based on the successful candidate’s relevant experience, skills, and competencies, taking into consideration internal equity. #

📌 Head of Credit Risk (Remote) (Markham)
🏢 SEHC
📍 Markham