Head of Domestic Payments, Senior Product Manager - CanadaApply: Hybrid: Toronto - Canada: Full time: Posted Today: End Date: October 14, 2026 (13 days left to apply): 26998150Citi is looking for a senior payments leader to take full ownership of Canada's domestic payment product portfolio — spanning real-time, batch, and legacy rails — and define the next chapter of how Citi serves the country's largest corporates and financial institutions. The person in this role will set the product vision, manage P&L;, and represent Citi at the industry level — shaping the future of domestic payment infrastructure in Canada.Strategic Product Management & Commercial Growth Product Roadmap & Vision: Formulate and execute the 3-5 year strategic roadmap for Canadian domestic payment products, balancing innovation with the resilience of established rails* P&L; & Revenue Management: Take full ownership of the domestic payment product revenue, pricing strategies, transaction volume growth, unit economics, and margin expansion.

Market Commercialization: Collaborate closely with Sales, Corporate Banking, and Implementation teams to position product capabilities, respond to high-value RFPs, and drive client adoption across Tier-1 corporates and financial institutions.

Competitive & Market Intelligence: Continuously assess fintech innovations, open banking developments, and competitor offerings to ensure best-in-class product propositions.People Leadership & Agile Delivery Team Leadership & Development: Lead, mentor, and foster the professional growth of a dedicated team of Product Managers and Product Analysts.

Culture & Performance: Drive an inclusive, high-performance culture emphasizing deep domain expertise, accountability, customer-centricity,



and continuous learning.

Cross-Functional Squad Leadership: Act as Product Owner / Business Lead across cross-functional squads comprising Technology, Operations, Risk, Compliance, Legal, and Client Services.Rail-Specific Modernization & Lifecycle Management Real-Time Rail (RTR) Execution: Spearhead organizational readiness, technical integration, and commercial launch for Canada’s Real-Time Rail, leveraging ISO 20022 rich data for corporate use cases* ACSS & Batch Optimization: Spearhead modernization of ACSS and continuously enhance EFT capabilities, optimize clearing windows, reduce settlement risk, and ensure high Straight-Through-Processing (STP) rates.

Interac Solutions: Expand corporate adoption of Interac e-Transfer to replace traditional manual/paper disbursement workflows.

Paper Rationalization & Digital Migration: Manage legacy cheque clearing and image rule frameworks while actively executing client migration programs to electronic and instant rails.Industry Advocacy & Regulatory Governance Industry Bodies & Representation: Represent the bank on Payments Canada Committees, Interac working groups, and Canadian Bankers Association (CBA) payment task forces.

Regulatory Compliance: Ensure strict adherence to Payments Canada By-laws and Rules, Bank of Canada oversight standards and FINTRAC/AML requirements.Risk,



Controls & Operational Resilience Risk Governance: Maintain active risk management over product operations, fraud prevention (Positive Pay, verification services), cyber resilience, and compliance frameworks.

Incident & Continuity Management: Lead business incident management during clearing disruptions and ensure 24/7/365 business continuity and disaster recovery readiness.In-depth knowledge of Canada's clearing and settlement ecosystem, including ACSS, Real-Time Rail, and Interac products.

Ability to engage and influence senior executives, regulators, and industry working groups through clear communication of complex payment concepts.

Bachelor's degree in Business, Finance, Economics, Engineering, or Computer Science, or equivalent professional experience.**Beneficial Skills & Qualifications Master's degree or MBA in a relevant field.

Experience leading product teams through major payment infrastructure modernization programs, particularly Real-Time Rail or ISO 20022 implementations.

This is a senior leadership role with real ownership — of a portfolio, a team, and a long-term strategy — in one of the most energetic areas of financial services.

A hybrid working model with 3 days in the office and 2 days working remotely, giving you flexibility alongside meaningful in-person collaboration.

Access to Citi's global network of payments expertise, enabling cross-market learning and collaboration at scale.

Ongoing learning and development opportunities to deepen domain expertise and build leadership capability.

A competitive total compensation package, including financial wellbeing support and benefits tailored to a senior management role.

📌 Head of Domestic Payments, Senior Product Manager - Canada (Toronto)
🏢 Citibank (Switzerland
📍 Toronto