The Senior Product Manager, Partner Experience will lead the strategy, development, commercialization, and ongoing evolution of the products, platforms, APIs, and capabilities that power the partner experience across Moneris’ Distribution Partnerships portfolio. This role is responsible for defining how Moneris enables and supports its diverse partner ecosystem, including software platforms (ISVs), embedded payment partners, PayFacs, ISOs, associations, affiliates, referral partners, and other strategic distribution relationships. A key initial mandate will be leading the implementation, commercialization, and ongoing optimization of a strategic partner management platform and associated third-party acquiring capabilities.

Beyond the initial platform implementation, the role will establish and evolve a broader Partner Experience product strategy focused on creating scalable, digital-first experiences that simplify how partners onboard, manage, support, and grow their merchant portfolios with Moneris. This is a senior product leadership role requiring strong product management expertise, strategic thinking, technical and commercial acumen, and the ability to lead complex cross-functional initiatives.

Location: You will be based in our Toronto office, balancing in-office collaboration with remote flexibility.

Posting Type: New Position. Total compensation may also include variable or discretionary incentive components, including but not limited to bonuses and commissions. Define and manage the product strategy, roadmap, and priorities for the Partner Experience portfolio, aligned with the broader Distribution Partnerships strategy.

Manage the end-to-end product lifecycle: Lead products and capabilities from discovery and business case development through delivery, commercialization, adoption, measurement, and continuous improvement. Define and continuously improve partner and merchant experiences across onboarding, portfolio management, servicing, reporting, settlement, and related capabilities.



Drive platform, API, and ecosystem development: Lead the implementation and evolution of partner-facing platforms, APIs, and integration capabilities that enable partners to onboard, manage, and grow merchant portfolios at scale.

Advance automation and self-service capabilities: Identify opportunities to simplify experiences, increase automation, and support scalable portfolio growth.

Measure and optimize performance: Establish and monitor product success metrics, using data and partner feedback to drive adoption, prioritization, and ongoing improvement. Partner with Product, Technology, Operations, Risk, Finance, Legal, Sales, Marketing, and external stakeholders to deliver complex strategic initiatives.

Manage strategic partner and vendor relationships: Build and maintain relationships with technology and distribution partners to ensure capabilities and investments align with Moneris’ long-term objectives. 5+ years of progressive experience in product management, product strategy, platform products, payments, fintech, SaaS, or related fields, including experience operating at a senior product management level. ~ Strong knowledge of product management disciplines, including product strategy, roadmap development, prioritization, requirements definition, agile delivery, commercialization, and performance management. ~ Experience developing business cases, evaluating investments, defining pricing or commercial models, and measuring product performance. ~ Demonstrated ability to translate customer or partner needs into scalable product solutions.



~ Experience presenting recommendations and influencing decisions with senior stakeholders. ~ Bachelor’s degree in Business, Commerce, Technology, Engineering, or a related discipline, or equivalent relevant experience.

Experience with merchant acquiring, payment facilitation, third-party acquiring, or merchant lifecycle management.

Experience with partner management, merchant onboarding, underwriting, settlement, residual management, billing, or reporting platforms.

Experience managing vendor or technology platform relationships. As part of our team, you’ll have access to resources, opportunities, and an inclusive environment that supports your development and career.

Comprehensive Total Rewards

Program, including performance-based bonuses, versatile benefits starting from day one, and your choice of a health spending account (HSA) or personal spending account (PSA). Retirement planning support, with profit‑sharing programs including company match and a defined contribution pension plan. Growth & development opportunities, including unlimited access to Coursera, mentorship programs, and an internal gig marketplace.

Holistic wellness support, with an Employee & Family Assistance Program, 24/7 virtual healthcare, and workplace wellness initiatives.

Note: We welcome and encourage applications from Indigenous peoples, people of colour, people with disabilities, people of all genders, sexual orientation and intersectional identities. We acknowledge that people from equity-deserving groups (including racialized individuals, women, gender diverse individuals, individuals with disabilities, neurodivergent individuals, members of 2SLGBTQIA+ communities and those born outside of Canada) are less likely to apply for jobs unless they feel they meet all the requirements posted. We encourage you to apply and share, in the application form, the transferrable experience you bring, and how this will support your success in this role. #

📌 Head of Digital Product (Partner) (Toronto)
🏢 Moneris
📍 Toronto