Operations Director Senior Leadership Team with regular travel to downtown Toronto office Full Time, Permanent November 1, 2026 (flexible) We connect with workers (at farms, fish plants, in care facilities, through WhatsApp groups, hotlines, support clinics, and casework), support them to address their immediate problems, bring them into relationship with one another, and support them to develop their leadership. The Director of Operations is responsible for building, managing, and improving the internal systems, policies, infrastructure, and people practices that enable MWAC to effectively fulfill its mission. The Director of Operations works collaboratively with staff, Board members, vendors, consultants, and external partners to strengthen MWACʼs internal capacity and long-term sustainability.

As a member of the Senior Leadership Team, this position shares responsibility for the overall health, direction, and effectiveness of the organization. In addition to leading their area of responsibility, the role contributes to organization-wide strategy, resource allocation, organizational development, staff culture, and long-term planning, and is expected to act in the best interests of the organization as a whole. The role is posted as full-time and permanent, but for the right person we are open to finding an arrangement that works, including regarding salary.

Demonstrates commitment to migrant justice, racial justice, gender equity, and anti-oppression principles. Builds strong working relationships with staff, members, senior leadership team. Communicates respectfully, constructively, and effectively in writing and verbally.

Manages competing priorities effectively. Finance + Budget Management Manage MWACʼs financial systems, processes, and controls in partnership with external bookkeepers and accountants, auditors, and other financial service providers. Monitor cash flow, spending, grant budgets, restricted funds, and financial risks.

Prepare financial reports and analysis for senior leadership, the Board, and funders. Ensure invoices, payments,



reimbursements, payroll coordination, and financial records are accurate, timely, and well documented. Help senior leadership make informed decisions by translating financial information into clear analysis and practical recommendations.

Help develop a new organizational chart for MWAC that identifies clear roles and responsibilities and gaps to be filled.. Build and maintain HR systems, policies, procedures, templates, and records. Manage payroll coordination, benefits administration, vacation and leave tracking, and employment records.

Support performance management processes, role clarity, work planning, staff development systems, and accountability structures. Help build a workplace culture rooted in clarity, care, accountability, sustainability, and collective responsibility. Help ensure staff understand organizational policies, decision-making processes, expectations, and available supports.

Identify culture, workload, capacity, or morale issues and help develop practical responses. Develop and maintain organizational policies, procedures, calendars, templates, filing systems, and operational documentation. Support internal planning processes, leadership meetings, staff meetings, Board processes, reporting cycles, and organizational workflows.

Identify administrative bottlenecks and implement practical improvements. Technology + Vendor Management Manage MWACʼs technology systems, software platforms, digital tools, subscriptions, equipment, and related vendor relationships. Coordinate with IT providers, consultants, software vendors, legal advisors, auditors, accountants, benefits providers, and other external partners.





Ensure staff have the tools, access, training, and support needed to use organizational systems effectively. Maintain systems for data security, privacy, access management, password management, document storage, and technology onboarding/offboarding. Identify opportunities to improve efficiency, collaboration, knowledge management, and reporting through better use of technology.

Senior

Leadership + Organizational Strategy Participate actively in MWACʼs Senior Leadership Team and contribute to organization-wide planning, budgeting, staffing, strategy, and decision-making. Help identify organizational bottlenecks, capacity gaps, infrastructure needs, and sustainability risks. Lead internal systems-building projects that strengthen MWACʼs ability to grow and sustain its work.

Work with other senior leaders to ensure organizing, casework, campaigns, communications, operations, fundraising, and governance are aligned. Help build an organization where responsibility, knowledge, and leadership are shared rather than concentrated. The successful performance of this role may be demonstrated through: Financial information is accurate, timely, and useful for planning and decision-making.

Budgets, grant tracking, payroll coordination, payments, reimbursements, and financial reporting run smoothly. Vendor relationships are well managed and external providers are held accountable. Board, funder, legal, HR, and compliance obligations are met on time.

Senior leaders have the operational information and infrastructure needed to make valuable decisions. Ability to work from our downtown Toronto office, with flexibility to work from home occasionally. Occasional evening and weekend work may be required.

This role may involve participation in staff meetings, senior leadership team meetings, Board meetings, planning sessions, retreats, and organizational events. This role requires handling confidential HR, financial, legal, and organizational information.

📌 Head of Financial Platforms Operations (Toronto)
🏢 Migrant Workers Alliance for Change
📍 Toronto