Head of Human Resources and Office Management (Vancouver)

Head of Human Resources and Office Management (Vancouver)

03 Oct
|
Sprung Studios - UX/UI Design
|
Vancouver

03 Oct

Sprung Studios - UX/UI Design

Vancouver

Sprung Studios is looking for an HR Manager to join our team in Vancouver. We're seeking a hands-on HR Manager to own the people function end-to-end, align HR priorities with business goals, and build a culture people actually want to work in. You'll partner directly with leadership to keep HR aligned with where the business is headed, and you'll own day-to-day HR operations: employee relations, performance management, and compliance across the organization.

This role is for someone who thrives on building a workforce plan and staying on top of the details that keep operations running smoothly. Sprung is a globally recognized partner for the games industry and has worked on some of the biggest games for clients such as EA Games, Microsoft, Activision, Warner Brothers, and many more. We make Sprung Studios a great home for people who love making games by setting a high bar for diversity and inclusion, and fostering a fair, collaborative, high-performing culture. that the best work is created together, through effective collaboration with colleagues, studio leadership, project teams, clients, suppliers, and external partners. in taking ownership of outcomes, not just tasks — maintaining reliable records, meeting commitments, protecting confidentiality, surfacing risks early, and bringing practical solutions to the table. in staying curious and continuing to learn, improve our processes, share knowledge, develop our professional skills, and help others understand the information they need. in trusting clear direction and accountability: leadership is responsible for the health and future of the business, while every team member is responsible for carrying out their role with care, sound judgement, and a high standard of professionalism. that these values help us build trust, make better decisions, support our creative teams, strengthen the studio, and create an environment where great work can thrive.

Align HR programs and practices with business objectives to drive organizational performance and employee engagement. Act as a trusted advisor to leadership on people-related decisions, organizational design,



and change management. Develop, document, and continuously improve HR policies, procedures, and governance frameworks.

Ensure compliance with BC employment standards, legislation (ESA, Human Rights Code, PIPA, Pay Transparency Act), and HR best practices; Monitor HR metrics (turnover, time-to-fill, engagement, absence trends) and report on workforce health to leadership. Champion diversity, equity, and inclusion initiatives across hiring, development, and workplace culture.

Talent

Management & Employee Experience Lead full-cycle performance management processes, including probationary and annual reviews, ensuring consistency, fairness, and quality documentation. Build and maintain a proactive recruitment pipeline to support workforce planning and business growth, including sourcing, interviewing, and offer negotiation. Support career development and succession planning, identifying growth paths and skill gaps across teams.

Coordinate training and development initiatives, including compliance training and leadership development. Lead or support employee engagement initiatives, surveys, and action planning.

Employee

Relations & Compliance Oversee fair and consistent application of disciplinary and grievance processes, mitigating risk and supporting positive outcomes. Provide strategic guidance and communication on employee relations matters, balancing employee experience with organizational needs. Manage sensitive employee cases, including workplace incidents, health matters, harassment/discrimination complaints, and confidential issues, ensuring discretion, thorough investigation, and compliance.

Support immigration-related processes by coordinating required documentation, timelines, and employee communications.



Advise managers on performance improvement plans, terminations, and legally sound documentation practices. HR Administration & Systems Ensure accurate and compliant employee records management, including contracts, offer letters, and documentation.

Implement and manage HR systems (BambooHR), including absence tracking, reporting dashboards, and workflow automation to improve operational efficiency. Administer and communicate employee benefits, including PTO, sick leave, WFH allowances, and current programs such as RRSP plans. Maintain HR policy manuals, employee handbooks, and internal knowledge resources, ensuring they remain current and accessible.

Own internal HR communications, including policy rollouts, benefits updates, and organizational announcements. Liaise with the Finance Manager regarding employee lifecycle changes, including new hires, terminations, salary adjustments, and Records of Employment (ROEs). Communicate and Liaise with the Finance Manager year-end payroll activities and reporting requirements (T4s, remittances, reconciliations).

Support compensation benchmarking and pay equity reviews to ensure market competitiveness and internal fairness. Support benefits administration and compensation-related processes, including plan renewals and vendor coordination. 5+ years of progressive HR experience, including at least 2 years in a management or senior generalist capacity. ~ Strong working knowledge of BC employment legislation and HR compliance requirements. ~ Experience administering payroll and HRIS platforms (BambooHR or equivalent). ~ Demonstrated experience managing employee relations cases and workplace investigations. ~ Competitive salary and benefits Personal time off benefit Work from home days Opportunity to improve processes at a growing international business We're dedicated to attracting, retaining, and developing our people regardless of gender identity, ethnicity, sexual orientation, disability, and age. We encourage applications from all sectors of the community.

📌 Head of Human Resources and Office Management (Vancouver)
🏢 Sprung Studios - UX/UI Design
📍 Vancouver

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