Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice. We are currently seeking a Senior Product Manager to join our FinTech Team, focusing on payments.
This role can be performed remotely across Canada or the US (some exceptions may apply). Clio’s mission is to ‘transform the legal experience for all.’ Clio invests heavily in developing Product Managers, growing leaders and in the broader Product communities in which we operate. We pride ourselves on being ‘human and high performing’ and creating a workplace where you can be challenged, supported and bring your whole self to work.
As a Senior Product Manager and in conjunction with your Developer and Designer counterparts (your triad) you will drive successful outputs and outcomes in your product area. Working from the overarching strategy set by your Senior Director of Product, you will develop a strategic roadmap in conjunction with your peers that moves our business forward and evangelize this throughout the company. You will drive customer and market research, identify opportunities, develop unbiased business cases and determine priorities that help Clio best deliver on our mission and against our annual OKRs.
Market and Customer Understanding We truly believe that the success of our customers comes first so expectations for Product Managers to be the expert on the user is high. As such, constant communication with customers, (existing, churned and prospect) as well as a deep understanding of the markets in which we operate will be expected. This will be complemented by deep quantitative data to complete the customer picture.
Clio will look to you to coach and mentor other Product Managers in their craft and, in conjunction with product leadership, contribute to the continuous up-levelling of the product function as a whole. A fintech background (payments, billing, and accounting preferred) with solid financial literacy skills Have experience using data to inform decisions without succumbing to analysis paralysis Have the genuine ability to put yourself in our customers’ shoes and operate from a place of empathy Are enthusiastic to learn a new, complex domain and the humility to ask for help when needed Have a track record of breaking down objectives into initiatives and delivering to customers at scale Serious bonus points if you have: Proven experience participating in building and scaling a payments business Demonstrable experience self serving answers, insights and data from a variety of data analytics tools This is a new role. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.
Competitive, equitable salary with top-tier health benefits, dental, and vision insurance ~ Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin, London, New York City and Sydney) to be in office min. Flexible time off policy, with an encouraged 20 days off per year. ~$The expected salary range for this role is $137,500 to $186,100 CAD. Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility We are dedicated to diversity, equity and inclusion.
We pride ourselves in building and fostering an workplace where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We’re a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency.
📌 Head of Product and Commercial, Legal (Montreal)
🏢 Clio
📍 Montreal