It runs as a connected multi-agent stack on top of a shared intelligence layer: agents that sell, support, listen, handle social and voice across the entire customer journey, turning every conversation into signal you can act on. If you want to set the bar rather than follow one, keep reading. You're a product person who teaches: you'll build the curriculum, community, and credentials that make Siena something people learn, not something they discover.

You'll teach three audiences: the team who builds it, the customers who use it, and the market that will eventually adopt it. Run product education for the Siena team. Run customer workshops and recurring product sessions, one use case at a time, for real depth and real outcomes Build the customer onboarding path, from signed contract to first value, repeatable across every segment Build the demo library (live, recorded, vertical and persona-specific) that Sales pulls from and customers learn from Build Siena Academy: curriculum, certifications, and learning paths, internal and external, the credential brands earn to show they know Siena Build the Siena community: the recurring spaces, events, and rituals where customers, partners, and operators come to learn from us and each other Educate the market through open courses and public content that others adopt, making the Academy the category-defining resource on CX AI The Bar: If you're missing any of these,



this isn't the role for you.

You've shipped something from zero (product videos, a curriculum, a program, an academy, a community) without a brief Nice to Have: Bonus, not required.

Experience building education or community functions inside a fast-growing B2B or consumer tech company You want a content team underneath you to produce output. Your background is L&D; or corporate training with no product depth You treat education as separate from revenue rather than something that moves win rate and retention Work that ships and matters. The Agent of Record is current ground, with unsolved problems and cutting-edge models, not a crowded field to compete in.

We hire adults and treat you like one. Excellent salary plus equity or stock grants. The people who thrive here are curious, customer-obsessed, and take ownership without being asked. They've built their own ecosystem of agents - some for research, others for debugging, writing, analysis, or writing code.

Everyone gets premium accounts (ChatGPT, Claude, Perplexity Pro, Cursor, Lovable) plus a quarterly budget for new tools. Siena provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression.

📌 Head of Product Education & Community (Vancouver)
🏢 Siena
📍 Vancouver