Quality Manager Our holistic approach ensures that both technical and cultural alignment leads to long-term success for all parties involved. Competitive salary based on experience plus lucrative profit sharing Pension Plan The Quality Manager is responsible for administering the company quality control program in accordance with customer and company requirements; including the responsibility to reduce scrap in the manufacturing process and to eliminate customer returns.

The Quality

Manager is responsible for developing, implementing, and managing quality control systems to ensure that products and processes meet or exceed established standards. Responsible for directing and planning all Quality functions. Promote a Quality-first culture across all departments.

Managing the requirements from the customer scorecard, proactively reporting results, and continuous improvement initiatives Manage the overall costs of the Quality Metrics, suppliers, vendors, and sub-contractor Quality Metrics Provide technical support to the plant personnel as it relates to quality. Responsible for overall department outputs, staffing, and developing the technical competency of the department and product lines. Ensure compliance with industry standards, safety regulations, and customer specifications.

Prepare, maintain, and update quality documentation, including policies, procedures, and work instructions. Manage certifications, quality audits, and liaise with external auditors or regulatory bodies. Maintain a dashboard of metrics that will track and demonstrate key performance drivers and accurately demonstrate customer service levels.





Develop/introduce a Quality Improvement roadmap and help to lead the change. Develop/lead team-based Quality Problem Solving training to help drive continuous improvement. Facilitate process improvement projects to reduce waste, costs, and lead times.

Work with Scheduling and Operations to develop and implement short-term and long-term plans and strategies based on project needs. Development, generation, and analysis of key operational KPI's as it relates to Quality performance. Address and resolve customer complaints, ensuring root causes are identified and corrective actions implemented. 5+ years of experience in a quality management role with some experience in a heavy industrial setting. ~ Post-secondary education in Metallurgy, Chemical Engineering, Material Science, or similar technical background. ~ Proven experience implementing and managing QMS frameworks.

Robust understanding of quality tools and methodologies (e.g., FMEA, Root Cause Analysis, SPC, CAPA). ~ Proficiency in statistical analysis software and quality management tools. ~ Excellent leadership and team management skills with a proven ability to coach and mentor junior employees. ~ Advanced communication and interpersonal skills with a proven ability to interact with internal teams, customers, and suppliers effectively. ~ Ability to lead cross-functional teams to resolve quality issues. ~ Proactive and results-driven mindset to achieve continuous improvement. ~ Knowledge of regulatory standards and industry-specific quality requirements. ~ MT Talent Solutions may use artificial intelligence and other recruitment technologies to assist with candidate sourcing, resume review, communications, and administrative recruitment tasks.

📌 Head of Quality Assurance/ Manufacturing (Richmond Hill)
🏢 MTtalent
📍 Richmond Hill