Healthcare Operations Manager (Full Time) (Edmonton)

Healthcare Operations Manager (Full Time) (Edmonton)

03 Oct
|
Alberta Health Services
|
Edmonton

03 Oct

Alberta Health Services

Edmonton

Your Opportunity Assisted Living Alberta is dedicated to Enhancing Care in the Community, helping people be healthy, well and independent in their homes and communities. Home Living, Supportive Living, Facility Living, Transition Services and Palliative Care. The Manager is responsible for the appropriate delivery of Home Care services by a multidisciplinary team of health care providers to eligible recipients in an assigned geographic area according to zone and provincial policy.

There is a robust focus on centered care, the development and monitoring of staff and material resources. The incumbent will provide robust leadership and mentoring to front-line staff, manage resource allocation within assigned area, and participate in network/program area management processes and meetings.

Resource Management: Manages the day-to-day operations of skilled staff at the operations level monitoring the dynamic workload challenges and its effect on budget.

Service Delivery: Fosters client centered care, recognizing unique client situations and complexity of care delivery in the community. Monitors effectiveness of contracted services provided by home support agencies and housing operators. Ensures services are delivered in accordance with relevant legislation and Alberta Health Services policies and protocols.

Collaborates with staff to resolve complex client/family issues/risk issues.



Reports issues to the Program Manager that impact, or have the potential to impact, the network/ program area or the zone. Makes operational decisions within the assigned area of responsibility based on critical review of clinical information, workload data and fiscal resources.

Fosters an atmosphere conducive to encouraging and meeting staff development needs and student learning experiences.

Attendance and Performance Management: Monitors and documents staff attendance and performance. Provides immediate and constructive feedback while working with the staff to facilitate ongoing quality performance.

Unit and Program: Marguerites Health Srvcs B Temporary Employee Class: Temp F/T Benefits Temporary End Date: 05-OCT-2027 Hours per Shift: 7.75 Length of Shift in weeks: Shifts per cycle: 10 Shift Pattern: Days Off: Saturday/Sunday Bachelor’s degree in health-related field required (Masters preferred). A minimum of 5 years of clinical practice or health related experience required. Previous management experience in a health-related field is required.

Computer literacy in Microsoft Office (Word, Outlook), ePeople/Recruitment Management System, and Workforce Management (WFM) is required. Master’s in health-related field preferred. Current community care preferred.

Knowledge of community resources is an asset. #

📌 Healthcare Operations Manager (Full Time) (Edmonton)
🏢 Alberta Health Services
📍 Edmonton

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