Title: Help Desk Analyst

Location: Alberta - Onsite

Education

Bachelor degree or diploma in IT, Computer Science, Math or Engineering or equivalent...

Other

Eligibility for Enhanced Security Clearance

Work Experience

Experience as an Application Help Desk Analyst in working with external stakeholders

Experience in user identity verification processes, and maintaining user IDs

Experience in utilization of any of the following Help Desk software or equivalency

Experience working directly with clients, and coordinating with both external

Experience working on supporting multiple applications for various stakeholders at one

Experience working with Microsoft Office tool suites.

Nice to Have

Work Experience





Experience developing and delivering user manuals and training materials.

Experience documenting user requirements, business processes, and workflows.

Experience in planning/performing/monitoring User acceptance testing.

Experience providing end user operational system support, including data

Experience supporting web-based systems with knowledge of various internet browsers

Microsoft SharePoint 2005 and higher - Experience with the design, dev

Interested candidates Please share your updated resume to [email protected]

📌 Help Desk Analyst (Alberta)
🏢 Siri Infosolutions
📍 Alberta