Help Desk Manager / Operations Manager (Toronto)

Help Desk Manager / Operations Manager (Toronto)

03 Oct
|
Kaizen Lab
|
Toronto

03 Oct

Kaizen Lab

Toronto

Operations Administrator 1Click Energy Solutions | Downtown Toronto | Full Time, In-Office This is a full-time, five-day-per-week position at our downtown Toronto office. Remote and hybrid arrangements are not available for this role. We are looking for a detail-oriented Operations Administrator to support the documentation, review, and submission process for inspections and installations.

By managing this administrative workflow, you will help our Operations Coordinators focus on booking inspections and installations and keeping projects moving. Gather and organize the information, documents, photos, reports, quotes, and invoices required for inspection and installation submissions. Prepare and submit complete inspection and installation packages to internal and external partners for review and approval.

Track submission and approval statuses, follow up on outstanding items, and coordinate corrections or additional information requested by reviewers. Identify recurring administrative issues and recommend practical improvements to reduce errors and turnaround times.



Two or more years of experience in administration, operations support, coordination, document control, or a similar role.

Proficiency with Microsoft Office, including Excel, Outlook, Word, and Teams. Initiative, personal accountability, and consistent follow-through, with the ability to work independently and collaboratively. Complete, accurate inspection and installation packages submitted on time.

Operations

Coordinators spending less time on administrative follow-up and more time booking inspections and installations. Make a visible impact by helping projects move efficiently through review and approval. Work closely with a collaborative Operations team supporting our growing national business.

Build your experience with energy-efficiency programs, operational systems, and project administration. Help improve our processes while supporting homeowners’ transition to up-to-date, energy-efficient home comfort systems. #

📌 Help Desk Manager / Operations Manager (Toronto)
🏢 Kaizen Lab
📍 Toronto

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