Job Title: Senior Technical Business Systems Analyst

Location: Toronto, Ontario

Duration: 06-12 Months

Hourly Pay Rate: 37 CAD/hr

:

The role supports enterprise application-to-repository mapping and security enforcement initiatives by analyzing application inventories, repository ownership, ServiceNow records, and DevSecOps controls. The focus is on requirements gathering, data reconciliation, governance, documentation, and stakeholder collaboration, aligning with existing App-to-Repo Mapping and Release Protection initiatives.

Required Skills & Qualifications (Must-have qualifications that candidates must meet to be considered)

- 8 years of experience in Business Analysis, Systems Analysis, Application Portfolio Management, DevOps Support, or Service Management (10 preferred).
- Strong experience as a Business Systems Analyst, Systems Analyst, or Technical Business Analyst.
- Expertise in requirements gathering, documentation, stakeholder management, and process analysis.
- Experience with data mapping, reconciliation, data governance, and metadata management.
- Working knowledge of GitHub, Bitbucket, repositories, branching, and repository ownership models.
- Experience with ServiceNow Application Portfolio Management, CMDB, Asset Management, or Configuration Management.
- Understanding of CI/CD pipelines, DevSecOps processes, security controls, and vulnerability management workflows.
- Solid analytical, problem-solving, communication,



and documentation capabilities.

Preferred Skills & Qualifications (Nice-to-have skills but are not required)

- Experience with ServiceNow and its various modules.
- Knowledge of metadata management.
- Familiarity with security controls and vulnerability management workflows.
- Understanding of documentation standards and audit-ready artifacts.
- Experience in facilitating workshops and collaborating with teams.

Day-to-Day Responsibilities (key tasks and expectations for the role)

- Gather, document, and validate application-to-repository mapping requirements.
- Build and maintain mappings between applications, repositories, owners, support teams, and pipelines.
- Reconcile data across GitHub, Bitbucket, ServiceNow, CMDBs, spreadsheets, and other systems.
- Identify and resolve missing, duplicate, inaccurate, or conflicting repository/application data.
- Define and document mapping rules, business processes, governance standards, and exception handling.
- Support implementation of repository security, vulnerability management, and release-gating requirements.
- Facilitate workshops and collaborate with developers, security teams, DevOps teams, and application owners.
- Produce high-quality documentation including requirements, process flows, traceability, UAT support, and audit-ready artifacts.

For immediate consideration please click APPLY to begin the screening process with Alex.

📌 Hiring Senior Technical Business Systems Analyst in Toronto, Ontario
🏢 Artech
📍 Toronto