Lead the day-to-day operations of the housekeeping departments at the Elk + Avenue Hotel &

• Mount Royal Hotel in Banff, Alberta. Lead the day-to-day operations of the housekeeping departments at our Mount Royal &

• Elk + Avenue Hotels Collaborate with Hotel Managers and the Director of Facilities to improve the cleanliness and maintenance Centrally manage daily housekeeping services for scheduled rooms, including laundry Creates and manages department budgets in collaboration with Finance and Director of Lodging Manage performance reviews, scheduling, payroll, forecasting and inventory Maintain all guest rooms and public areas to guarantee that the highest standard of cleanliness Ensure quality staff are hired (significant focus during seasonal ramp-up) and trained to meet company standards of quality, service & productivity Create and maintain a positive, team-oriented working environment that focuses on motivation, open communication, and continuous improvement Provide superior customer service to guests by responding to their requests promptly and professionally and continuing to seek improvements in the quality of guest amenities and supplies Establish clear performance standards and expectations Collaborate with the Hotel Managers and Health &

• Safety Manager to improve practices Maintain up to date knowledge of new cleaning machinery, chemicals and procedures Conducts regular guest room and public space inspections Maintains records of room condition and equipment and coordinate with maintenance and hotel operations to complete repairs Ensures all housekeeping staff is thoroughly familiar with the Hotel's emergency procedures,



and is in a state of preparedness for any emergency which may occur Solid communicator (verbal and written): centralized leadership across seven different hotel operations taxes communication and necessitates ability lead both on the ground and virtually Position expert: past success as an Executive Housekeeper (having managed at least one large hotel: 450 rooms plus) with a strong knowledge of industry best practices Experienced trainer: this role must lead the development, oversight and implementation of best in class training focused on efficiency, cleanliness, health, safety and employee engagement Collaborator: work closely with the Director of Rooms, Hotel Managers, Senior P&C; Manager, H&S; Manager and Chief Engineer to improve outcomes across all KPI’s Strong financial acumen and business thinker: ability to manage, report and forecast expenses and labor across multiple locations while continuously seeking efficiencies and proactively implementing improvements The remainder of the time,



we remain laser focused on creating/implementing plans and monitoring outcomes to achieve our vision of creating world class hotel offerings that are unforgettable and inspiring! Own risk and manage changes/challenges We're more than a hospitality and attractions company. Thoughtfully united by their unique power to inspire and invigorate, our collection of hotels and lodges, recreational attractions, ground transportation services, retail, food and beverage, sightseeing, tours, and travel products are tied together by iconic, destination-worthy locations in Alaska, Montana, the Canadian Rockies, Reykjavík and Costa Rica. We believe in fostering an environment where work and play coexist, so whether you're tackling projects or enjoying our many perks, you'll feel supported and valued. To build career experience beside seasoned professionals a community of people who say 'yes' to adventure time and time again. Get discounts on hotel stays, dining, and retail Information Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you can't apply online or need accommodation during the application or hiring process, please contact our Talent &

• Acquisition Team at [email protected] here works in service of our guests to create inspiring and unforgettable experiences—from gondola operators in Banff to our support teams in Denver. #

📌 Housekeeping Supervisor - Hotel (Banff)
🏢 Brewster
📍 Banff