Cornerstone Community Association

Job Posting

Bargaining Unit Position

Position: Housing Assistant

Position Reports To: Housing Manager/Program Director

Location: 133 Simcoe St. South, 454 Bloor St., 440 Bloor St., and various locations in Durham Region

Available Position: Full time: 40 hours per week; flexible hours; may involve evening and weekend hours; On Call

Salary: $46,035.59 up to $54,365.65 over 5 grids (as per Collective Agreement)

Purpose of Position: We are a faith-based non-profit charitable organization providing social services to the Region of Durham. Responsible for provision of full, individualized, case management and mentoring services for homeless clients reintegrating into housing; including providing access and information on acquiring basic needs, advocacy for clients, assistance building positive social supports and networks, securing, and maintaining support services.

Requirements: This position requires a professional individual with a minimum of 4 years of experience in an administrative position. Preference will be given to experience in social services or human services organizations. Knowledge of QuickBooks and Accounts Receivable is an asset. Some knowledge of Rent Generated Income (RGI), and Landlord Tenant Board (LTB) would also be considered an asset. An understanding of the issues of homelessness and vulnerable populations would be important assets.

Additional Requirements:

· Applicable education such as a Business Diploma from a recognized college. · Successful completion of a Canadian Police Information Centre security screening (CPIC). · Driver’s License with own vehicle/insurance. · Current First Aid/CPR and Crisis Prevention Intervention (CPI) certification. · Technical proficiency with office equipment and systems. · Demonstrated excellence in computer keyboarding and current office software such as Microsoft Office. · Excellent interpersonal, oral, and written communication skills.

- Health and Safety Certification as an asset.
- Extensive knowledge of current legislation such as the Housing Services Act (HSA) and Residential Tenancies Act.
- Detail oriented and ability to multi-task.




- Successful Completion of Ontario Non-Profit Housing Rent Geared to Income course an asset.
- Discharge all responsibilities with a high degree of professionalism.

Physical Demands

- Standing/walking; bending, stretching, pushing, pulling, and reaching.
- Keyboarding, sitting for extended periods of time.

Environment

- Institutional setting, Emergency Shelter facility, Federal Corrections and Housing programs.

Key Duties & Responsibilities:

Program

· Maintain Bed Bug Protocol procedures, including inspecting units for the presence of bed bugs, assisting tenants in preparing units for bed bug spraying, and maintaining bed bug tracking sheets. · Work with tenants in the management of their housing. · Assist in ensuring that new tenants are provided with orientation/education information (i.e.: Tenant’s Handbook or Information Package). · Assist with moving in and moving out process for tenants, including unit inspections. · Resolve tenant complaints or forward them to the Housing Manager as appropriate. · Represent Cornerstone at the Landlord and Tenant Board as required by supervisor. · Ensure that the process to terminate occupancy is implemented in accordance with rental arrears policies and, for acts other than rent arrears, in accordance with the mediation or resolution processes and the Residential Tenancies Act or its successors. · Make referrals to Program staff, or external support as appropriate. · Adhere to all Organizational and Program Policies and Procedures and participate as an active member of the Housing team. · Assume regular on-call rotation duties.

Administration

· Perform general clerical duties in accordance with established procedures. · Ensure maintenance of tenant files according to the requirements of all applicable legislation. · Ensure that all office administrative procedures are in place and current.



· Completion of rental deposit interest calculations and administration of annual interest payment to tenants. · Completion of annual rental reviews and calculation of RGI rents as well as quarterly reporting statements. · Assist with tracking and maintenance of outcome statistics as required. · Assist with tracking and documentation of final reconciliation and preparation of bad debts reports (e.g., rental arrears, damages). · Completion and serving of forms for the Landlord and Tenant Board. · Completion and balancing of month end rents. · Completion and recording of vacancy statistics and maintain a current internal transfer waiting list. · Ensure standards are met to maintain confidentiality of all tenant information, files, and statistics. · Prepare reports as required by supervisor. · Under the supervision of the Housing Manager, execute Tenancy Agreements for all tenants ensuring that all Agreements are current. · Demonstrate due diligence by inspecting the workplace regularly to ensure the overall safety of the facility, staff, volunteers, clients and observe and adhere to all Occupational Health and Safety Standards, the Human Rights Code and other applicable workplace legislation. · Together with Maintenance staff, perform move-in and move-out inspections and regular inspections of units and common areas. · Excellent skills in cash management; petty cash reconciliation, receipt of rents, ensure accuracy of rent deposits. · Monitor rental arrears and make every effort to ensure that they are maintained at an acceptable level. · Assist with security system programing and video surveillance as directed. · Maintain confidentiality of all tenant information.

NOTE: The above specifications are representative of the basic nature of the position and are not intended to be all inclusive.

Job Type: Full-time

Pay: $46,035.59-$54,365.65 per year

Benefits

- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match

Licence/Certification:
- Driving Licence (preferred)

Work Location: In person

📌 Housing Assistant (Oshawa)
🏢 Cornerstone Community Association
📍 Oshawa