Permanent, Full-Time Salary/Wage: $49,920 annually Start Date: October 5, 2026 Openings: 1 The Community Housing Support Worker is responsible for providing holistic case management to youth engaged in our Supported Housing Programs. They will support youth who are homeless or at risk of homelessness in connecting to and maintaining independent housing.

The Housing Support

Worker will also be involved in the growth and innovation of our Supportive Living Programs as we respond to the changing housing climate. Youth/Tenants Programming & Administrative Youth/Tenants Programming Build rapport with and provide support to youth in the Supportive Living Programs Develop and document plans with youth through effective case management to further goals related to education/employment assistance, stable and affordable housing, relationships, life skills, identity, engagement, and emotional healing Make referrals to other supports and services and participate in case conferencing that includes the youth client and other service providers Proactively seek out new housing opportunities, rentals, and resources Maintain on-going relationships with landlords and other housing providers Provide client-focused supportive mentoring in an adaptable and flexible approach, considering each client’s unique qualities Set expectations around keeping and maintaining housing through regular visits with the clients Guide clients through affordable housing subsidy applications Coordinate and support clients with unit viewings, moving plan, payment of rent, and set up of utilities Facilitate the departure process for clients in collaboration with the Director and/or Housing Support Lead Administrative Create and maintain a Housing Directory, including documentation of all contacts with housing providers/landlords, and provide consistent updates on housing availability Possess working knowledge of and demonstrate efficiency in the Homeless Individuals and Families Information System (HIFIS), housing subsidies, and housing assistance programs Maintain statistics and records for the Department of Community Services (DCS) using HIFIS. Record progress and statistical information for the project and capture suggestions for improvement and best practices while ensuring confidentiality is protected Work in collaboration with the Director, Housing Support Lead, and external agencies Participate in Abbey Ridge’s referral committee and referral process for youth, as directed by the Director, and maintain strong community networks Transport youth on occasion Identify opportunities for continuous improvement and contribute to the development and implementation of effective solutions Maintain high standards of quality, safety, and confidentiality in all interactions involving employees, clients, volunteers, and organizational information Maintain and enhance professional knowledge and skills through ongoing learning, professional development, networking, and participation in relevant professional associations Foster positive workplace relationships through effective communication, mutual respect, collaboration, and reliable follow-through Client and community-focused Undergraduate degree or diploma in social sciences with relevant experience, or a minimum of three (3) years of relevant experience in a similar role Experience working with and advocating for individuals and communities facing vulnerability and systemic barriers Lived experience with homelessness or risk of homelessness is considered an asset Proficiency in Microsoft Word, Excel, PowerPoint, Outlook,



and Internet use Experience working with and advocating for individuals and communities facing vulnerability and systemic barriers Understanding of and working with diverse communities and a commitment to equity, inclusion, and community-centered practice Regular interaction with employees, volunteers, management, participants, children, families, and members of the public Travel between worksites and within the community may be required Occasional overtime and evening or weekend work may be required to meet operational needs Manual dexterity is required for operating desktop computers and standard office equipment and peripherals Prolonged periods of sitting and working at a desktop computer may be required Work is performed in office and community settings, which may be busy or noisy at times At New Dawn Enterprises, we recognize that employee well-being is fundamental to individual success, organizational excellence, and thriving communities.

In addition to competitive salaries, permanent salaried employees may be eligible for the following benefits and supports. New Dawn offers eligible employees participation in group benefits which are provided by GroupHEALTH and include coverage for medical, dental, and vision care, as well as insurance coverage including long-term disability, life, and accidental death and dismemberment. Long-term disability premiums are fully employee-paid, allowing any future disability benefits received to remain non-taxable Extended Health & Well-Being GroupHEALTH offers integrated wellness services through Sparrow Health, including enhanced mental health support, seamless access to virtual healthcare, and an Employee and Family Assistance Program (EFAP).

Services include critical incident support, 24/7 crisis assistance, substance-use management, and other wellness resources Retirement Savings Matching Program Eligible employees may choose to participate in New Dawn’s Self-Directed Retirement Savings Matching Program by contributing up to 5% of their gross salary toward a registered retirement savings plan, which is deducted from their pay cheque. Eligible savings accounts include Registered Retirement Savings Plans (RRSPs)and eligible Community Economic Development Investment Funds (CEDIFs) Flexible Work Arrangements In recognition of the benefits of greater work-life balance and the value of flexibility and autonomy for human well-being, New Dawn makes every effort to offer flexible work schedules. Depending on the role, flexible arrangements may include self-scheduling (regular schedule and/or time off coverage), flexible start and end times, remote work, and other accommodations Full-time salaried employees are eligible to participate in a 32-hour reduced-hours work week while maintaining full-time employment status and compensation.

These hours can be worked over four 8-hour days, or five 6.5-hour days, with the chosen schedule identified at the beginning of employment and at the start of each year Paid Vacation Full-time, salaried employees are entitled to 120 hours (equivalent to 15 days) of paid vacation annually.Part-time, salaried employees are entitled to paid annual vacation hours prorated to their FTE status Full‑time, salaried employees are entitled to 56 hours (7 days) of paid mental and physical wellness leave annually.



Part‑time, salaried employees are entitled to paid annual leave for mental and physical health prorated to their FTE status. These hours can be used to take time off work for physical and/or mental wellness/illness, and to attend appointments for the employee and/or their dependents Paid Holidays New Dawn observes the following thirteen (13) public holidays annually, exceeding current statutory minimums.

These include: New Year’s Day, Nova Scotia Heritage Day, Good Friday, Easter Monday, Victoria Day, Canada Day, Civic Holiday, Labour Day, National Day for Truth and Reconciliation, Thanksgiving, Remembrance Day, Christmas Day, and Boxing Day Subject to operational requirements, New Dawn may provide eligible employees an additional paid office closure between Christmas Day and New Year’s Day annually, allowing employees additional time with family and loved ones without using vacation entitlement New Dawn celebrates employee contributions through service awards, milestone recognition, and ongoing appreciation programs that acknowledge achievements and significant personal and skilled milestones When certifications, training, licenses, or credentials are required for a position, New Dawn covers renewal costs. Support for professional designations and licensing fees may also be provided based on role requirements and divisional budgets New Dawn is committed to supporting employees in developing their skills, expanding their knowledge, and pursuing lifelong learning opportunities. Corporate YMCA Membership Program To support employee health and wellness, New Dawn offers a corporate membership in partnership with the Cape Breton YMCA.

The corporate membership provides staff with a 12% discount on the cost of individual membership, and New Dawn covers 50% of the discounted individual membership cost New Dawn is proud to be a designated Atlantic Immigration Program (AIP) employer. Eligible employees may be able to receive employer support for permanent residency applications through the program. Employees are responsible for confirming their eligibility under the AIP or any other immigration stream before seeking employer endorsement.

New Dawn is Canada’s oldest Community Development Corporation. Since 1976, we’ve been working to create a more just, healthy, and self‑determined community by responding to local needs and driving long‑term, systems‑level change.Today, New Dawn continues to focus on self‑reliance, resilience, and community‑led transformation. Every day, we engage thousands of community members and employ over 150 Cape Bretoners through programs and services that are practical, creative, and grounded in care.

Our work spans health and social care, housing, the arts, youth, immigration, and community development. Some of these services generate revenue, which we reinvest into our organization — fueling sustainability and deepening community impact.

The Abbey Ridge Supportive Living

Program provides a safe, supervised, and supportive transitional housing option for youth who are between the ages of 16 and 24. The youth in the supportive living program are at high risk of negative life outcomes due to a lack of resources and support. The program aims to overcome this barrier by assisting youth in identifying and reaching their own personal goals through support, empowerment, and advocacy.

The program offers a supportive environment that fosters the development of life skills and independence. It is from here, on the lands, that we work to create and support a culture of self‑reliance and vibrancy. #

📌 Housing Community Support Worker (Glace Bay)
🏢 New Dawn Enterprises
📍 Glace Bay