ServiceArea: CorporateServices Department: HumanResources WorkLocation: CityHall,1CardenStreet WorkMode: InPerson JobTypeandDuration: Permanent,FullTimeVacancy PositionAvailability: 1existingvacantposition SalaryRange: $61,486.88-$76,858.60 Affiliation: Non-Union PostingPeriod: September22,2026toOctober6,202611:59p.m. WhyJointheCityofGuelph? WhenyoujointheCityofGuelph,youjoinateamofover2000employeeswhodeliverservicesthecommunityreliesoneveryday.Together,wearebringingtolifeGuelph’svisionofaninclusive,connected,andprosperouscitywherewelookaftereachotherandourenvironment.Asasingletiermunicipality,weofferavarietyofoccupationsandcareerspecialitieswithinourorganization.GuidedbythegoalsandobjectivesoftheFutureGuelph:StrategicPlanandcommittedtotheCorporateValuesofintegrity,service,inclusion,wellnessandlearning,thecandidatewillaidintheachievementoftheCommunityVisionforaninclusive,connected,prosperouscity.

Whatweoffer

Weoffercompetitivewagesandcomprehensivebenefitstomeettheneedsofourdiverseemployees.Manyofourpositionsoffer: Paidvacationdays,increasingwithyearsofservice Paidpersonaldays

- Hybridandflexibleworkarrangements
- DefinedbenefitpensionplanwithOMERS,including100-per-centemployermatching
- Extendedhealthanddentalbenefits,includingHealthCareSpendingAccount
- EmployeeandFamilyAssistanceProgram
- Parentalleavetopupprogram
- Learninganddevelopmentopportunitiesincludingtuitionassistance Employeerecognitionprograms.

Positionoverview

ResumesarebeingacceptedforthepositionofHumanResourcesAssociatewithintheHumanResourcesDepartment.ReportingtotheHRManager,TalentandOrganizationalDevelopment,thesuccessfulcandidatewillprovideexceptionalfirst-linecustomerserviceassistancetoemployees,leaders,applicantsandthegeneralpublicregardinggeneralhumanresourcesmatters.GuidedbythegoalsandobjectivesoftheCityofGuelphCorporateStrategicPlanandcommittedtotheCorporateValuesofintegrity,service,inclusion,wellnessandlearning,thecandidatewillaidintheachievementoftheCommunityVisionforaninclusive,connected,prosperouscity.

Keydutiesandresponsibilities

Provideexceptionalfrontline(inperson,phone,emailandsocialmedia)customerservicetoemployeesandthegeneralpublicregardinggeneralhumanresourcesmattersincludingrespondingtoallmyHRinquiries. Provideinformationandanswerquestionsregardingtheapplicationofhumanresourcespolicies,procedures,collectiveagreementsetc.toallemployeesandleaders,referringquestionsorconcernsrequiringpolicyinterpretationtoHumanResourcesSpecialistsandAdvisors,asappropriate.



ProvidecustomerserviceandsupporttofortherecruitmentfunctionbycoordinatingallaspectsoftherecruitmentprocessincludingreceivingandtrackingVRF’s,generatingrequisitions,employmentpostingandadvertising,generatingandreviewingapplicantlists,coordinatinginterviewsandreferencechecks,preparingoffersofemploymentandtrackingconditionalitems.Createandmaintainrecruitmentfolders,ensuringcompliancewithrecruitmentpolicies,proceduresandCitybylaws.

Participateininterviewpanels,asneeded. Coordinatemasshiringinitiativessuchassummerrecruitment,winterrecruitment,paramedic,transitoperatorandfirefighterrecruitmentsincollaborationwithRecruitmentSpecialistsandhiringmanagers. Administeremployeeexperienceprograms(examplesrecognitionandretirementprograms)andprovidelogisticalsupportforHRprogramsandspecialprojects.

Administeremployeesurveys,monitorparticipationlevel,andgeneratequarterly/annualreportsandprovidecustomreports,asrequested. Maintain,update,andgeneratesenioritylists,ensuringaccuracyandcompliancewithcompanypoliciesandcontractualagreements. AdministerbootandclothingvoucherprogramforNUME,241,and973Uniongroups.

EffectivelyutilizeandmaintainallrecruitmentsoftwaresystemssuchasiCIMS(ApplicantTrackingSystem)andJDEdwards(HumanResourcesInformationSystem). Administertheinternalandexternalwebpages,includingtheCity’scareerpage,andperformbasiccontentmaintenanceandupdatesasrequired Ensureproperrecording,routing,retention,storageand/ordispositionofalldocumentsreceived,inaccordancewithestablishedpoliciesandproceduralguidelines. Assistwithonboardingfornewemployees.

MaintainhighqualitystandardsinthedeliveryofinternalHumanResourcesservices. Developstandardoperatingprocedures. Monitorandreportmonthlyonrecruitmentmetrics, Performmiscellaneousjob-relateddutiesasassigned.

Qualificationsandrequirements

Experiencerelatedtothedutiesabove,normallyacquiredthroughthecompletionofpost-secondaryeducationinHumanResources,BusinessAdministrationorarelatedfieldandexperiencewithprovidingrecruitmentsupportwithinstructured,agreementbasedenvironments.Candidateswithanequivalentcombinationofeducationandexperiencemaybeconsidered. Experienceinprovidingcustomerservicesupporttoemployeesand/orthegeneralpublicviaphone,emailandinperson.



UnderstandingofgeneralHRproceduresandpracticesincludingbutnotlimitedto:handlingofconfidentialorsensitiveinformation,recruitmentandlabourrelations.

Superiorcustomerserviceandinterpersonalskillsincludingtheabilitytoeffectivelycommunicateandworkcollaborativelywithawiderangeofindividualsincludingemployees,agencies,externalcontactsandthepublic. Excellentorganizationalskillswithattentiontodetailandtheabilitytomanagemultipletasksinademandingenvironment. Self-directed,well-organizedandproactiveindividual.

Abilitytomakeadministrativeandproceduraldecisionsandjudgmentsonsensitive,confidentialissues. KnowledgeofrelevantemploymentlegislationincludingAccessibilityforOntarianswithDisabilitiesAct(AODA),EmploymentStandardsandHumanRights. Abilitytomaintainaccuracyandworkqualitystandards.

Abilitytoworkeffectivelyinateamenvironment. ExperiencewithMicrosoftOffice(Word,Excel,PowerPoint&Outlook;). ExperiencewithHRISsoftwaresuchasJDEdwards,andapplicanttrackingsystemsforrecruitmentwouldbeanasset.

CHRPorCHRLdesignationisanasset;candidatesactivelypursingcertificationarealsoencouragedtoapply.

Notes

Applicantsarerequiredtodemonstrateintheirapplicationhowtheirqualificationsmatchthosespecifiedabove.Assessmentsbasedonalloftheobjectivesandqualificationslistedabovewillbeapartoftheinterview,writtenand/orpracticaltestandreferencechecking. Hoursofwork 35hoursperweek,MondaytoFriday,betweenthehoursof8:30a.mand4:30p.m. HiringProcessTransparency TheCityofGuelphiscommittedtofairandtransparentrecruitmentpractices.Candidateswhoparticipateinaninterviewforthispositionwillbenotifiedofthehiringdecisionwithin45daysoftheirinterview.Notificationswillbeprovidedinwriting,orthroughtechnology.

CommitmenttoDiversity&Accessibility; TheCityofGuelphisanequalopportunityemployer.Wecelebratediversityandarecommittedtocreatinganinclusiveworkplacewhereemployeesfeelwelcome,valuedandengaged.Ouremploymentpoliciesstrictlyprohibitallformsofdiscriminationonanyofthegroundsinrelevantlaws.Allemploymentpracticesaresolelybasedonindividualmerit,qualifications,andorganization'sneedsatthetime.InKeepingwiththeOntarioHumanRightsCodeandtheAccessibilityforOntarianswithDisabilitiesAct,wearecommittedtoworkingwithandprovidingreasonableaccommodationforqualifiedindividualsinourjobapplicationprocedures.Ifyouneedanaccommodationinordertoparticipateinthehiringprocess,youmaycontactustomakeyourneedsknowninadvance. PrivacyNotice Personalinformationcollectedthroughtherecruitmentprocesswillbeusedsolelytodetermineeligibilityforemployment.Wethankallcandidatesinadvance;however,onlythosebeingconsideredforaninterviewwillbecontacted.

📌 Human Resources Assistant - Medical (Guelph)
🏢 Owen Sound
📍 Guelph