will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. We are looking for a Human Resources Consultant to join our HR Claims team for a 12-month contract opportunity! In this role, you will provide HR coaching and consulting to a fast-paced, operational leadership team in the Ontario Claims Contact Centre.

You will be a member of a national HR Claims team and will contribute by providing strategic HR solutions to your business partners. This is an exciting opportunity to leverage your demonstrated HR expertise in employee relations and change management to help evolve people and operational practices for a large, complex client group! Provide HR coaching and advice to a regional business group, considering best people practices, trends, legislation and IFC values.

Responsible for employee relations and performance matters end-to-end, ensuring fair, consistent outcomes and strong risk management; Partner in building the BU engagement plan(s) using data/insights (engagement results, attrition, ER trends) to target root causes and improve the employee experience. Facilitate focus groups, training workshops and information sessions for employees and/or leaders. Responsible to collaborate with leaders of assigned client group for all annual HR cycles.

Utilize market research and internal data analysis to anticipate business needs and craft proactive strategies for enhanced value-add HR partnership. Participate in regional or national projects and the deployment of corporate initiatives and programs as required. Post-secondary diploma or degree with a Human Resources specialization or a combination of education and work experience Minimum of 3 years of experience in an HR consulting/business partner role,



including a minimum of 2 years focused on employee relationsin a high-volume, fast paced contact centre environment Demonstrated passion to work within a highly collaborative environment with a focus on employee relations A flexible, agile, and resilient approach to working in a dynamic evolving work setting Technical expertise in Human Resources management and employment legislation Knowledge in various aspects of human resources including employee relations, performance management, talent management, disability management, engagement, and compensation best practice CHRP and/or CHRL designation completed or in progress is considered an asset No Canadian work experience required however must be eligible to work in Canada #At Intact, our Value of respect is founded on seeing diversity as a strength.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community. As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations).

A copy of applicable policies is available on request. If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits.

📌 Human Resources Consultant (12-month contract) (Mississauga)
🏢 Intact FC
📍 Mississauga