Step into a fulfilling career with Federated Insurance as a Hybrid Client Service Representative, ensuring top-quality support and customer satisfaction. In this dynamic role at Federated, you'll be central to managing client interactions and supporting sales team members in a rapid-paced office. With a focus on detail and clear communication, you are empowered to provide solutions and uphold exceptional service standards for all clients. Key Responsibilities:
- Directly manage high volumes of client requests
- Provide critical assistance to team members
- Facilitate smooth communication between departments
- Ensure quality service in every customer interaction
- Respond swiftly to client inquiries and needs
Requirements:
- 2 years of customer service experience required
- Post-secondary education in relevant fields
- Must have an active OTL or RIBO
- Proficient in Microsoft Office
- Strong communication skills and team-oriented mindset
Make an impact at Federated by delivering outstanding client experiences and support.