Create and update Trading Partners, routing rules, service configurations, adapters, and business process.

Support deployment activities such as code changes, maps, BP updates, etc.

Monitor Sterling file transfer flows, queues, BP execution, system health, and availability.

Perform root cause analysis and resolve incidents within SLA timelines.

Handle escalated incidents.

Manage encryption and security configurations (PGP, SSL, SSH, etc.).

Provide Level 2 support for IBM Sterling File Gateway and related MFT components.

Support production environments on a rotational 24/7 on-call basis.

Collaborate with infrastructure, application, and security teams to ensure seamless operations.

Maintain technical documentation and operational procedures.

Participate in change management processes using ServiceNow.

Required Skills & Experience

Working Experience in IBM SFG, B2B integrator, CCM, SSP-CM, SEAS.





Robust knowledge of file transfer protocols: FTP, SFTP, FTPS, HTTPS, AS2.

Proficiency in Unix/Linux environments and shell scripting.

Experience with dynatrace for monitoring and log analysis.

Exposure to container platforms (e.g., OpenShift) is a plus.

Experience with DevSecOps tools like GitHub and YAML formatting.

Top 3 Required Skills

Working Experience in IBM SFG, B2B integrator, CCM, SSP-CM, SEAS.

Strong knowledge of file transfer protocols: FTP, SFTP, FTPS, HTTPS, AS2.

Proficiency in Unix/Linux environments and shell scripting.

Top 3 Preferred Skills

Experience with dynatrace for monitoring and log analysis.

Exposure to container platforms (e.g., OpenShift) is a plus.

Experience with DevSecOps tools like GitHub and YAML formatting.

📌 IBM Sterling Administrator (Toronto)
🏢 Ju0026amp;M Group
📍 Toronto