Support your community.

Joiningthe Canadian Mental Health

Association – Peel Dufferin Branch means you’ll be part of something meaningful. For starters, we’re honored to have received the Canadian Non-Profit Employer of Choice Award for our efforts to help people live better. Providing support and services to those who live with mental illness and addictions, we’re committed to increasing awareness and addressing the stigma surrounding mental health.

That’s why we’ve made it a priority to create a diverse organization that represents the communities we serve – and the people we help. As a community-based agency, we’re dedicated to the mental, physical, and social health of everyone – including our team members. That’s why we’re proud to offer a total rewards package that helps our team members balance their professional and home life.

You’ll also be empowered to keep learning new skills and reaching your goals – from developing a career growth plan to participating in training sessions. In addition to competitive benefits like Employee Family Assistance Plan and optional extended health and dental benefits, we offer our team members some unique perks that really stand out: ~4 weeks accrued vacation ~ Up to 18 paid sick days accrued per year, plus 2 flexible days each year ~ HOOPP Pension Plan ~ 350 annual allowance to invest in achieving your personal wellness goals ~ Participation in organizational pay for performance incentive program We are looking for an Intensive Case Manager to join our Black Health and Social Services Multi-disciplinary Team (BHSS MDT) Canadian Mental Health Association Peel Dufferin (CMHA Peel Dufferin) is partnering with LAMP Community Health Centre (LAMP CHC) and Roots Community Services Inc (RootsCS) to design, develop and implement an integrated health and social services hub with and for the Black, African and Caribbean (BAC) communities in Peel Region. The hub provides primary health, mental health, addictions and social services programs that will holistically address the physical, mental, social and cultural needs of BAC communities, and seek to eliminate disparities and inequities.

To achieve our goals, we are recruiting people who are passionate about delivering culturally relevant, responsive and affirming care that will inspire individuals to improve their wellbeing.

The Intensive Case

Manger will provide individualized case management support to people experiencing serious mental health and addictions concerns. The role will focus on facilitating attachment to primary care, addressing barriers to accessing care,



and connecting clients with appropriate health, social and community-based services using a stepped-care approach. we encourage these candidates to also apply. Permanent full-time, 37.5 hours per week.

Location: This position is based out of our office at 19 Rutherford Rd S., Due tothe nature of the program, this role is on-site and community based. Conduct needs assessments, develop, and implement comprehensive care plans and ongoing monitoring until discharge Provide contracted case management, task-based interventions and activities of daily living related to social determinants of health Utilize multidisciplinary team to build a collaborative care plan and consult with other disciplines as needed Manage a caseload including regular re-assessments, updating risk levels and caseload reviews Refer and link clients to community resources and groups that support recovery goals Participate in regular staff meetings and care planning to provide case management expertise for clientcare within multi-disciplinary team Facilitate clients’ attachment and connection to primary care providers, supporting timely access toongoing, comprehensive care. Identify and address barriers to accessing primary care by coordinating referrals, supporting appointmentnavigation and collaborating with BHSS Hub partners and other community providers.

Follow up with clients and providers to promote continuity of care and support clients in maintaining their connection to primary care. Contact with primary care at regular intervals to report clients’ care plans and discharge summary Work collaboratively with other Case Managers to support organizational needs (e.g., Being a registered and/or regulated health professional is an asset. Minimum 2 years of experience with a focus on assessment, brief interventions and short term supports.

Expertise in navigating community mental health and/or community based human services. Minimum of 2 of the following trainings and willing to train up in 6 months: Single Session, Cognitive Behavioural Therapy, Dialectical Behavioural Therapy, Motivational Interviewing, Acceptance and Commitment Therapy, Narrative Therapy, Trauma Informed Care, Virtual Care, Interprofessional Multidisciplinary Teams, and Crisis Intervention skills.



Demonstrated cultural sensitivity and ability to effectively work with Black, African and Caribbean communities.

Strong understanding of the current and historical health inequities experienced by Black, African and Caribbean communities. Intersectional understanding of current social realities and barriers experienced by BAC communities, from an anti-oppressive, anti-racist, feminist, self-aware and trauma-informed approach to practice is mandatory. Knowledge of local cultural programs and services to refer individuals and families from Black, African and Caribbean communities within the service catchment area.

Willingness to learn and apply practical understanding of different elements of diversity, such as gender identity/expression, race/cultural background, religion, sexual orientation, disability, immigration and precarious status, family status, etc. Fluency in a second language, including ASL (American Sign Language) is considered an asset.

Valid

Canadian driver’s license and access to an insured automobile in good repair At the Canadian Mental Health Association – Peel Dufferin Branch, we provide a wide array of community services, resources, and care for people with mental illness. In your role, you’ll not only assist people who are struggling, you’ll help them return to good health and reintegrate into the community. We are committed to supporting inclusive recruitment and selection processes, work environments and a qualified workforce reflective of the diverse populations we serve.

We acknowledge that removing existing barriers and preventing current barriers is required to foster dignity and independence for people of all ages, genders, cultures, and abilities. We encourage applications from members of groups that have been historically disadvantaged and marginalized, including but not limited to, First Nations, Inuit, Métis, and Urban Indigenous (FNIMUI) populations, ethno-racial communities, people with disabilities, *2SLGBTQIA+ communities, women and gender diverse people, low-income communities, and all equity-deserving groups. *2SLGBTQIA+ (Two-Spirit, Lesbian, Gay, Bisexual, Trans, Queer, Intersex, Asexual, and a range of gender and sexual diversity categories not listed). Use of Artificial Intelligence (AI) in Recruitment To streamline our recruitment process, we utilize an applicant tracking system (ATS) to manage and organize applications.

While the ATS aids in efficiency, the essential review and evaluation of candidates is carried out by members of our People and Culture team.

📌 Immediate Hire! Care Manager (Brampton)
🏢 cmhapeel
📍 Brampton