03 Oct
|
Monograph
|
Toronto
About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. As part of the Implementation Consultant team at Stripe, you are the driving force behind our strategic clients.
Your role is key in leading them through the integration process, turning them into long-term transacting Stripe users. Our team’s mission is to empower every Stripe user to achieve maximum value from their investment quickly and confidently. Our team helps Stripe increase the GDP of the internet by supporting the success of our large, intricate Stripe projects.
This involves guiding users through their integration process, project planning, coordinating with stakeholders, handling deliverables, meeting key timelines, and educating our users about the maximum potential they can achieve with Stripe. As an Implementation Consultant, you will be managing the full onboarding cycle for mid-market and enterprise companies from contract signing through launch. You will be expected to collaborate across departments, including Sales, Technical Services, Product, and Engineering, to ensure a successful transition for our clients.
Own the full onboarding cycle for mid-market and enterprise companies from contract signing through launch. Develop, manage, and implement a customer’s integration architecture, change management strategy, and timeline. Partner with other Sales and Technical Services teams to improve the overall Stripe user journey.
Engage with Product and Engineering teams to help drive product strategy for large users. Collaborate with teammates on strategic projects that improve and scale our implementation process and team operations. If you meet these requirements, you are encouraged to apply.
The preferred qualifications are a bonus, not a requirement. 6+ years of experience working with strategic customers on technology solutions, with a track record of top performance ~ Quick learner with the ability to explain technical concepts to Stripe’s largest customers ~ Proven project management skills and robust critical thinking abilities ~ Prior experience at a growth stage Internet/software company Knowledge of SQL In-office expectations Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. For example, Stripes in Stripe Delivery Center roles in Mexico City, Mexico, Bengaluru, India, and Dublin, Ireland work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss.
This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; medical, dental, and vision benefits; Office locations Full time #
📌 Implementation Consultant, Professional Services (Toronto)
🏢 Monograph
📍 Toronto