Stepping into the Implementations Team Lead role has been an incredibly rewarding experiences in my career. It’s a position that has truly helped me grow—both professionally and personally.

Britnee

Themann - Team Lead, Implementations As an Implementation Project Manager at Absorb, you're the linchpin for our clients, ensuring they grasp the ins and outs of our cutting‑edge product. Acting as their main point of contact, project manager, guide, and educator, you'll drive client success by sharing your expert knowledge, offering best practice guidance, troubleshooting any implementation hurdles, and overseeing the complete rollout of the Absorb LMS. Own the software implementation process (average duration of 8 weeks) for new clients, end-to-end via phone, by email, and/or virtual meetings.

Gather and document requirements, confirm project scope, and work with clients to develop achievable timelines and program goals. Act as a client partner and liaison for cross‑departmental collaboration and resource management. Support and implement additional products and integrations such as RESTful API, CRM/HRM integrations, etc.

Provide in‑depth training on our LMS (Learning Management System), including best practices and workflows customized to each client’s needs. Manage a portfolio of projects, maintaining a high level of quality while coordinating multiple projects at once. 4+ years in Client Onboarding or Implementation and Project Management, working in software implementations, or similar experience. ~ Previous training experience / software training experience. ~ Understanding of basic online/SaaS (Software as a Service) concepts. ~ Proven time management skills. ~ Project oriented mindset. Previous LMS admin or training experience.





Knowledge in the adult learning and E‑learning industry PMP or formal project management experience. Previous experience working with data import tools. Absorb LMS, Salesforce, ChurnZero, Monday.com, Microsoft Teams, Microsoft Office, Gong Fully remote‑first work with flexible work arrangements Comprehensive Health and Wellness Benefits including retirement savings programs, eligibility for two different bonus plans, generous time off, comprehensive medical and dental perks based on your country of location New Hire Equipment Allowance and monthly Flex Allowance to support your success Absorb Software is the leading global AI‑driven learning platform provider, helping organizations unlock the full potential of their workforce.

With its innovative Strategic Learning Systems (SLS) approach, Absorb empowers businesses to align learning with strategic goals, driving measurable impact and workforce agility. The Absorb LMS platform delivers personalized, scalable, and engaging learning experiences for employees, customers, and partners worldwide. We empower learners to enrich their lives, workplaces and communities.

We use AI tools to support our recruitment process, such as organizing applications and highlighting potential matches based on role requirements. While these tools help streamline our review, all screening and final hiring decisions are made by our recruitment team. Absorb is proud to be an equal opportunity employer, we celebrate diversity and are committed to creating a safe and inclusive environment for all our people.

Successful candidates for this position will be subject to pre‑employment background screening, including a criminal record check and must be able to show proof of legal eligibility to work in the country they have applied to without sponsorship. #

📌 Implementation Project Manager - Travel (Mississauga)
🏢 Absorb
📍 Mississauga