The incumbent will be responsible to manage incoming calls, order entry, and promote company products to generate increased sales and maintain high customer satisfaction. Provide an outstanding customer service

- Process orders and quotations using different methods and support inside sales team with quotation requests
- Manage all incoming phone calls in a professional manner
- Build sustainable customer relationships and trust with customers account through open communication
- Follow company guidelines, policies and procedures
- Address customer's concerns and offer the best solution to solve the problem in a timely manner
- Forklift training will be required if the person doesn't have it already
- Participate in after hours on-call rotation after 3 month that will involve attending the branch for emergency call outs. Professional phone manner and customer service skills
- Working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- High School Diploma
- Good sales abilities and persuasiveness
- Previous experience in HVAC-R industry,



retail sales or technical related field (an asset)
- Completion of professional degree in refrigeration, heating, ventilation (an asset)
- Annual bonus Medical and dental coverage from day one, along with short and long-term disability protection Contribution to a collective registered retirement savings plan upon starting your role. Wellness spending account An employee assistance program including psychological, financial, and legal support. Early vacation program. Every day, our teams help deliver creative solutions that improve comfort, energy efficiency, and building performance. Through collaboration, expertise, and a commitment to doing what's right, we create lasting value for our customers, partners, and communities. Guided by our purpose - Improving people's lives, in every degree - we empower our employees to grow, make a meaningful impact, and build rewarding careers in an environment where people, teamwork, and continuous improvement come first. #

📌 Inside Sales Representatives Seasonal (Oshawa)
🏢 The Groupe Master
📍 Oshawa