Sales Support Specialist - Rocky View County, AB Build Your Career with a National Organization Where Your Expertise Makes an Impact The Bolt Supply House, Source Atlantic, and Soucie Salo have united to form a national leader in industrial distribution and services. With 600+ employees, 34 branches, and access to over 4,000 global suppliers, we provide specialized technical services, innovative business solutions, and connected solutions through the strategic use of technology and data-driven insights, to empower customers across Canada and beyond. Rooted in resilience, guided by a robust commitment to quality, and fueled by innovation, we are shaping a future of smarter, faster, more connected solutions.

We are currently seeking and have an immediate opening for a qualified and motivated individual to fill the position of Sales Support Specialist . Home location is flexible for any major Western Canada metropolitan area in which Bolt Supply operates , however, preference will be provided to those based out of Calgary/ Balzac, AB.

The Sales Support

Specialist is a dedicated resource responsible for supporting assigned Account Managers in the execution of sales strategies, customer relationship management, opportunity development, and day-to-day account support. Acting as an extension of the outside sales team, this role is responsible for coordinating quotations, managing customer inquiries, facilitating order execution, and proactively identifying opportunities to support revenue growth and customer satisfaction. Provide dedicated support to assigned Account Managers in managing customer accounts and sales opportunities.

Prepare and manage quotations, proposals, bids, and related sales documentation accurately and in a timely manner. Respond to customer inquiries and coordinate solutions with Account Managers, suppliers, and internal teams. Follow up on quotations, opportunities,



and customer requests to support conversion, customer retention, and revenue growth.

Monitor order status and communicate updates to customers and Account Managers. Maintain accurate customer, pricing, opportunity, and activity records within CRM and ERP systems. Assist with account planning, customer reviews, reporting, and chance tracking.

Identify and communicate cross-sell, upsell, and growth opportunities within assigned accounts. Build strong relationships with customers, suppliers, and internal stakeholders to support long-term account growth and customer satisfaction. Adhere to company policies, procedures, and safety standards. 3+ years of experience in inside sales, sales support, account coordination, customer service, or a related sales role. ~ Experience supporting outside sales teams, account managers, or strategic customer accounts is preferred. ~ Industrial distribution, fasteners, MRO, industrial components, fluid power, automation, or related industry experience is considered an asset. ~ Strong organizational and administrative skills with exceptional attention to detail. ~ Demonstrated ability to manage multiple priorities in a fast-paced environment. ~ Robust customer service orientation with a professional and collaborative approach. ~ Proficiency with Microsoft Office Suite and CRM/ERP systems. ~ Self-motivated with strong time management and follow-through skills. ~ Unveiling Your Perks: Secure your place in our dynamic, permanent team, where long-term growth meets everyday impact.

Health, prescription, and dental coverage you can count on — tailored to fit you and your family. An employer-matching retirement savings plan for your financial security. Additional life and disability insurance options for peace of mind.

Confidential access to an Employee Family Assistance Program (EAP) that supports your holistic welfare. An enriched vacation entitlement schedule for a balanced life.

📌 Inside Sales Support Specialist (Calgary)
🏢 The Bolt Supply House
📍 Calgary