Manager – Wire Payments Processing Nightshift. This position provides key business related knowledge and support to critical Payments Operations. Participates in unison with team members in the processing of Continuous Linked Settlement [CLS] Help Desk functions and queues associated to the timely release of Time Sensitive Payments.

Provides support to clients, service partners, correspondent banks and RBFG personnel as it relates to processing of payments received by Payment Services via all communication channels i.e. SWIFT, TELEX, RAFT$, EFT/RBC Express, LVTS, RFT and Intellitracs. Manager – Wire Payments Processing Nightshift.

This position provides key business related knowledge and support to critical Payments Operations. Participates in unison with team members in the processing of Continuous Linked Settlement [CLS] Help Desk functions and queues associated to the timely release of Time Sensitive Payments. Provides support to clients, service partners, correspondent banks and RBFG personnel as it relates to processing of payments received by Payment Services via all communication channels i.e.

SWIFT, TELEX, RAFT$, EFT/RBC Express, LVTS, RFT and Intellitracs. Responsible for Wire Payment and CLS processing, by providing significant level of service and support to an international/domestic client base of Strategic/Relationship/Core/Global Financial Institutions Banks by consistently meeting Service Delivery Standards, within established Service Level Agreement. Ability to independently resolve high risk/high impact situations ensuring business decisions including critical/contingency situations are made on behalf of RBFG and escalation to appropriate parties Ensures payments are processed in accordance with CPA, LVTS,



SWIFT and Banking Arrangement guidelines to minimize interest claims and potential losses to the Bank Mitigates Operational/Transactional risk through proactive measures i.e. being aware of various cut-off times, accurate processing and verification of payments Participates in the execution of regular Business Continuity testing [i.e.

Continuously improve skills and enhance individual performance and adaptability through self-development plans i.e. coaching, PLN, cross-training, job shadows etc. Promotes an environment of open, two-way communication, fostering group identity, diversity and teamwork by leading through example Work Shift - Nightshift from Sunday night 11pm to Thu night/Friday 7am ~ Have hands on experience working in payments using SWIFT, or LYNX application ~ Determining needs and suggesting solutions for administrative improvements in procedures, processes or systems to support other functions. ~ Developing appropriate project management procedures and tools for all major activities; assisting members of the organization in the use of project management methods and tools. ~ Identifying needs and suggesting to support unusual or new business requirements. ~ Wire Payments Processing Nightshift. This position provides key business related knowledge and support to critical Payments Operations.





Participates in unison with team members in the processing of Continuous Linked Settlement [CLS] Help Desk functions and queues associated to the timely release of Time Sensitive Payments. Provides support to clients, service partners, correspondent banks and RBFG personnel as it relates to processing of payments received by Payment Services via all communication channels i.e. Proficiency in MS-Office applications We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper.

We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. A comprehensive Total Rewards Program including bonuses and adaptable benefits, competitive compensation, commissions, and stock where applicable Leaders who support your development through coaching and managing opportunities A world-class training program in financial services Adaptability, Critical Thinking, Customer Service, Decision Making, Effectiveness Measurement, Operational Delivery, Process Improvements, Time Management Full time Posted Date Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

Join our Talent Community Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com Applying to this posting allows you to express your interest in this current career opportunity at RBC.

📌 International Support Specialist (m/f/d) (Toronto)
🏢 RBC
📍 Toronto