Fix Network is a global leader in repair and restoration services for vehicles, homes, and businesses, supporting a growing family of locally owned and operated brands in collision repair, mechanical services, glass care, and property restoration. Support franchise partners in achieving quality, performance, and operational excellence standards. Conduct vehicle reinspections for warranty claims, quality control reviews, and best practice follow-ups.

Provide day-to-day support to shops, assisting with operational questions and urgent requests. Document interactions and support activities within the Franchise Management System. Analyze root causes of performance challenges and implement effective solutions.

Assist franchise locations during catastrophe events such as hailstorms, flooding, and other large-scale weather-related events. Strong coaching, communication, and relationship-building skills. Excellent customer service mindset and ability to work collaboratively with diverse stakeholders.

Proficiency with Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint). Willingness and ability to travel extensively within the assigned region and occasionally across Canada.

Why Join Fix





Network?

At Fix

Network, you'll be part of a global organization that supports some of the most recognized brands in the automotive aftermarket industry. As a franchise leader, we empower entrepreneurs and collision repair professionals through innovative solutions, operational expertise, and industry-leading support. A dynamic field-based position with significant impact on franchise success.

Skilled growth and career development within a growing international organization. Group benefits program, including health and dental coverage. Employer RRSP program to help you invest in your future.

If you're looking for a career where you can combine technical expertise, operational support, and relationship management while helping franchise partners succeed, we'd love to hear from you.

At Fix

Network , we are committed to fostering a diverse, equitable, inclusive, and accessible workplace. If you require an accommodation at any stage of the recruitment process, please let us know, and we will work with you to meet your needs. #

📌 International Support Specialist (m/f/d) (Burlington)
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