The Royal College of Dental Surgeons of Ontario (RCDSO) is a leader in health care regulation. As the governing body for more than 11,000 dentists in Ontario, our mission is to act in the public interest by putting patients first. Bring your excellent investigative and communication skills to our team as an Investigator in the College’s Professional Conduct and Regulatory Affairs (PCRA) department.

The PCRA department responds to inquiries from the public about dental concerns, investigates the conduct of dentists, provides support to the College’s Inquiries, Complaints and Reports (ICR) Committee and Discipline Committee in their decision‑making roles, and enforces committee decisions. You will be responsible for investigating complaints and reports regarding the care and conduct of dentists by collecting relevant information and dental records, interviewing witnesses, attending at dental offices, arranging expert opinions, and compiling records of investigations. You will use knowledge of the profession’s governing legislation to impartially investigate complaints and Registrar’s investigations against Ontario dentists.

As part of a team of investigators, you will manage investigations with the support of the department’s administrative staff. This role reports to the Team Lead/Senior Dental Consultant, Investigations. This is a single vacancy, anticipated to be a 12+ months contract.

This role will require the successful candidate to work onsite at our Toronto office occasionally as needed. At this time, we are only considering candidates located in Ontario or who are willing to relocate. Reporting to the Team Lead/ Senior Dental Consultant, you will: Investigate complaints and reports which may involve: responding to inquiries from parties, interviewing witnesses, requesting records and information from various sources, analyzing information, obtaining expert opinions and preparing matters for the Registrar and/or the Inquiries,



Complaints and Reports Committee Review records of investigation (ROIs) and disclosure of investigation materials to parties Contribute to continuous quality improvement initiatives Travel within Ontario may be required Completion of a university degree in a related field, or equivalent work experience; being a Regulated Health Professional, LLB or equivalent is an asset Demonstrated experience and training with various investigative techniques and superior investigation skills Exemplary organization, time management and planning skills with proven ability to manage and deliver multiple and competing priorities Self‑starter with the ability to work with minimal direction and supervision Relies on best‑practices, data, research and/or evidence to make informed decisions Proficient in Microsoft Office products and Zoom Knowledge of the Regulated Health Professions Act (RHPA), related legislation, and administrative tribunal procedures is an asset Experience with trauma‑informed approaches is an asset Knowledge of dental practice operations is an asset RCDSO is building its bilingual (French/English) capacity and excellent French language proficiency is an asset Comprehensive extended health advantages package, paid vacation, wellness and sick days Career‑related learning and development opportunities Half‑day Fridays between July 1st and September 1st as well as a half‑day workday before statutory holidays Onsite gym, corporate discount to GoodLife Fitness, and wellness‑related webinars Opportunities to connect with colleagues through virtual and in‑person social events Our inclusive, flexible and collaborative workplace helps us build better regulation that puts the public first.

RCDSO does not currently utilize artificial intelligence in its recruitment and selection process.

The Royal

College of Dental Surgeons is an inclusive employer. RCDSO does not utilize artificial intelligence during the recruitment and selection process at this time. Accommodation is available upon request under the Ontario Human Rights Code. #

📌 Investigator (Contract) (Toronto)
🏢 Royal College of Dental Surgeons of Ontario
📍 Toronto