Drive IT infrastructure success at Hydro in Mississauga, ON as an IT Analyst. Ensure system reliability and support business operations by leveraging global IT standards and local practices. As an IT Analyst in Hydro Global Business Services, you will oversee the smooth running of IT systems at various locations.

The role emphasizes maintaining infrastructure integrity, troubleshooting incidents, and aligning IT practices with Hydro’s operational policies. You will also work on global projects and support user accounts across different applications. Key Responsibilities:

- Ensure compliance with Hydro’s Quality system and policies
- Actively participate in incident resolution processes
- Collaborate with global support teams on IT issues
- Monitor and maintain location-specific IT infrastructure
- Lead location-specific IT projects and manage change flows

Requirements:

- Minimum 5 years of IT infrastructure experience
- Valid IT Technician qualification mandatory
- Fluency in English; French preferred
- Willingness to travel quarterly to Montreal
- ITIL Certification is an asset

Maximize your impact in IT infrastructure management with Hydro Global Business Services in Mississauga.

📌 IT Analyst at Hydro in Mississauga
🏢 Norsk Hydro
📍 Mississauga