Line of Business: Technology Solutions Pay Details: $81,600 - $115,200 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

The Enterprise Marketing

Technology team is responsible for the systems that build a better understanding of our customers and prospective customers so we can connect them with the right message, product, or offer at the right time. We own systems that assist in campaign design, creative content creation, content management hosting, data analysis, AI, and decision engines that deliver personalized content to every channel including mobile, web, ATM, branch, call centers, and more. Come join us and help build the marketing platform of the future that helps better serve our customers with personalized experiences.

As a Senior Business Systems Analyst you collect system requirements by developing an understanding of marketing business processes and systems we support. You will translate that business requirements into documented opportunities for system enhancements that improve efficiency, scalability, and business outcomes. You will build strong partnerships with Marketing and Technology stakeholders to ensure business goals and needs are addressed through well-defined, documented, and approved solution requirements.

You will help advance automation, improve usability, and strengthen Marketing's ability to deliver relevant advice, promotions, and offers to customers across all channels. Whether you are defining requirements for innovative future-state solutions, helping Technology teams understand the intended outcomes of delivered products,



or mentoring colleagues in business systems analysis practices, you will contribute to a more capable and user-friendly set of tools that enables more meaningful customer interactions.

Lead requirement gathering: understand our systems and business processes to develop new requirements that change our systems for the better.

Analyze data: work closely with the business to understand data and with quality engineering to ensure their test coverage matches the business need.

Never stop learning: actively participate in ongoing training and coaching support to help you continue to grow and develop in your role. Tools will be provided to make working from home possible, but achieving 80% in office attendance is expected. If you have relevant experience that isn't mentioned below, tell us about it in your resume or cover letter.

Undergraduate degree or Technical Certificate, post-graduate is an asset ~Experience working in Agile Experience in marketing or business consulting services Functional / business team member on a team delivering a new technology platform SQL (Data Analysis) Salesforce Data Cloud, Marketing Cloud, and Personalization will be the focus but other platform experiences (ERP, CRM, Adobe, Unica, etc) could be relevant. TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada,



the United States and around the world.

Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total

Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals.

Total

Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking advantages and discounts, career development, and reward and recognition programs. We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. If you're passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

Here at TD, we hire and develop the best. Training & Onboarding We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. We do our best to communicate outcomes to all applicants by email or phone call.

Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

Language

Requirement (Quebec only)

📌 IT Business Analyst - Process Improvement (Toronto)
🏢 Cari
📍 Toronto