Enhance your IT skills with Coperion as an IT Support Agent. This role involves providing technical assistance to in office and remote users while ensuring system compliance and maintenance. Coperion is looking for an IT Support Agent to assist in both hardware and software support for manufacturing users.

Ideal candidates possess excellent experience with Microsoft Windows, SQL, and networks. You'll be responsible for onboarding users, managing IT devices, and maintaining efficient operations through technical support activities. Key Responsibilities:

- Provide technical support via ticketing, email, and phone
- Install and configure hardware and software systems
- Monitor and maintain networks and computer systems
- Conduct onboarding and offboarding for user accounts
- Create and manage SOPs and knowledgebase articles

Requirements:

- Experience in IT support in manufacturing environments
- Strong database and networking skills
- Excellent communication abilities
- Detail-oriented with organizational skills
- Ability to work independently and prioritize tasks

Bring your technical expertise and customer support skills to Coperion as you shape innovative IT solutions.

📌 IT Support Agent at Coperion (Richmond)
🏢 Unifiller Systems ULC (751786922)
📍 Richmond